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For Companies At a Glance
- Tasks: Assist customers with vehicle service needs and provide professional advice.
- Company: Join a friendly, privately owned car dealership in Luton.
- Benefits: Enjoy a competitive salary, overtime pay, and 20 days holiday plus bank holidays.
- Why this job: Be part of a supportive team and enhance your customer service skills while making an impact.
- Qualifications: Previous experience as a Service Advisor and a full driving licence required.
- Other info: Work Monday to Friday with one Saturday a month for extra pay.
The predicted salary is between 20000 - 28000 £ per year.
Job Description
We are working with a Privately Owner Car Dealership who are actively looking for a Service Advisor to join their friendly team in the Luton area.
Job Role – Motor Vehicle Service Advisor
Salary – £25K basic with an OTE of around £32K
Hours – Monday to Friday 8.00am to 6.00pm with 1 hour lunch, 1 Saturday a month 8.00am to 1.00pm paid as overtime
Holiday – 20 days holiday plus all bank holidays per year
Service Advisor Duties include:
For this Service Advisor position you will have:
As a Service Advisor you will ensure the highest standard of courtesy and professionalism when interacting with customers and members of the public.
In particular my client is looking for some one with strong customer service skills who has excellent customer rapport and can deliver great CSI results, along with being confident with up-sell opportunities.
Service Advisor employer: Jago Consultants
Contact Detail:
Jago Consultants Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor
✨Tip Number 1
Familiarise yourself with the specific services and products offered by the dealership. This knowledge will help you engage confidently with customers and demonstrate your understanding of their needs during the interview.
✨Tip Number 2
Brush up on your customer service skills. Since the role requires strong rapport-building abilities, consider practising common customer scenarios or role-playing with a friend to enhance your communication techniques.
✨Tip Number 3
Research the latest trends in the automotive industry, especially regarding customer service and repair processes. Being knowledgeable about current practices can set you apart as a candidate who is genuinely interested in the field.
✨Tip Number 4
Network with current or former Service Advisors in the industry. They can provide valuable insights into the role and may even offer tips on how to impress during your interview at our dealership.
We think you need these skills to ace Service Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous experience as a Service Advisor. Focus on your customer service skills, ability to communicate effectively, and any relevant achievements in upselling or customer satisfaction.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the automotive industry and your commitment to providing excellent customer service. Mention specific examples of how you've successfully handled customer interactions in the past.
Highlight Relevant Skills: In your application, emphasise skills that are crucial for the role, such as communication, organisation, and technical knowledge of vehicles. Make sure to mention your full driving licence as it is a requirement for the position.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are key traits for a Service Advisor.
How to prepare for a job interview at Jago Consultants
✨Showcase Your Customer Service Skills
As a Service Advisor, your ability to connect with customers is crucial. Prepare examples of how you've successfully handled customer interactions in the past, especially any challenging situations where you turned a negative experience into a positive one.
✨Know the Role Inside Out
Familiarise yourself with the specific duties of a Service Advisor. Be ready to discuss how your previous experience aligns with the responsibilities listed in the job description, such as advising on repairs and managing customer records.
✨Demonstrate Your Sales Ability
Since the role involves upselling additional products, think of instances where you've successfully sold services or products in previous jobs. Highlight your approach to identifying customer needs and how you tailored your recommendations accordingly.
✨Prepare Questions for the Interviewer
Having thoughtful questions ready shows your interest in the position and the company. Ask about the team dynamics, training opportunities, or how success is measured in the role. This not only helps you gauge if it's the right fit but also demonstrates your enthusiasm.
