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For Companies At a Glance
- Tasks: Provide top-notch customer service and manage vehicle service needs professionally.
- Company: Reputable car dealership known for exceptional customer care.
- Benefits: Competitive salary, pension scheme, and employee benefits.
- Why this job: Join a dynamic team and enhance your customer service skills in the automotive industry.
- Qualifications: 2 years of experience as a Service Advisor and a full driving licence.
- Other info: Great earning potential with OTE up to £33,000.
The predicted salary is between 24000 - 33000 £ per year.
Job Description
Service Advisor Required
We are currently working with a main car dealership. Our client prides itself on delivering a consistently high standard of customer care at all time. An opportunity has arisen for experienced Service Advisor to join their current team.
As Service Advisor you will ensure the highest standard of courtesy and professionalism when interacting with customers and members of the public.
Duties include :
- Ensuring customers are aware of service and repair work required to their vehicles in a professional manner
- Advise on estimated costs of repairs and work to be undertaken
- Sell additional products as appropriate to customers’ needs
- Advise on timescales and collection arrangements
- Produce job cards on in-house computer system
- Update customer and vehicle records
- Document all warranty work in accordance with manufacturer policy
- Preparation and completion of invoices
Requirements
- 2-years experience as a Service Advisor, preferably with a main dealership
- Full driving licence
- Excellent communication skills
- Excellent Customer Service skills
Package : Basic £24,000
OTE £28,000 – £33,000
Pension Scheme
Employee Benefit Scheme
James at Jago Consultants
#J-18808-Ljbffr
Service Advisor employer: Jago Consultants
Contact Detail:
Jago Consultants Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor
✨Tip Number 1
Get to know the company! Research their values and customer service approach. When you walk in for that interview, you’ll be able to show them you’re not just another candidate, but someone who genuinely cares about their mission.
✨Tip Number 2
Practice your communication skills! As a Service Advisor, you'll need to interact with customers daily. Role-play common scenarios with a friend or family member to boost your confidence and ensure you can handle any situation professionally.
✨Tip Number 3
Prepare questions to ask during the interview. This shows you're engaged and interested in the role. Ask about their customer service strategies or how they handle challenging situations – it’ll make you stand out!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you nail that interview and land the job. Plus, it’s a great way to keep track of your applications and get updates directly from us.
We think you need these skills to ace Service Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Service Advisor. We want to see how you've delivered top-notch customer service and handled vehicle repairs in previous roles. Don’t forget to mention any specific achievements that showcase your skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Share your passion for customer care and how you can contribute to maintaining our high standards at the dealership.
Show Off Your Communication Skills: As a Service Advisor, communication is key! In your application, demonstrate your ability to interact professionally with customers. Use clear and concise language, and don’t shy away from sharing examples of how you’ve resolved customer issues in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Jago Consultants
✨Know Your Stuff
Make sure you brush up on your knowledge of vehicle servicing and repairs. Familiarise yourself with common issues that customers face and the solutions you can offer. This will show that you're not just a people person, but also someone who understands the technical side of things.
✨Customer Service is Key
Since this role is all about interacting with customers, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during the interview to demonstrate your excellent customer service skills.
✨Practice Your Communication Skills
As a Service Advisor, clear communication is crucial. Practice explaining complex car issues in simple terms. You might even want to role-play with a friend to get comfortable with how you present information to customers.
✨Dress the Part
First impressions matter! Dress smartly for your interview to reflect the professionalism expected in a main dealership. It shows that you take the opportunity seriously and are ready to represent the company well.
