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For Companies At a Glance
- Tasks: Join our team as a Service Advisor, delivering top-notch customer service and managing vehicle bookings.
- Company: Work with a leading commercial dealership in Ipswich, known for its prestigious automotive brands.
- Benefits: Enjoy a competitive salary, OTE earnings, and full manufacturer training with career progression opportunities.
- Why this job: This role offers a vibrant work culture and a clear path to advance your career in the automotive sector.
- Qualifications: Previous experience in a similar role and strong customer service skills are essential.
- Other info: Be part of a friendly team and thrive in a fast-paced environment!
The predicted salary is between 23000 - 36000 £ per year.
Job Description
Job role – Service Advisor
Location – Ipswich, Suffolk
Salary – £23,000 basic, £36,000 OTE+ Company Benefits
I am working with an ambitious commercial dealership in Ipswich, Suffolk who are seeking a Vehicle Service Advisor to join their friendly team.
Are you a driven, enthusiastic and motivated individual? Do you thrive in a fast paced environment? Can you deliver world class customer service?
If the answer to any of the above is YES then I’d like to hear from you!
The successful candidate for the Sales Advisor role will have previous experience in a similar role and proven customer service skills. You will be welcomed into a warm and friendly environment as well as working with one of the most prestigious brands in the market this Vehicle Service Advisor role can enjoy the prospect of a brilliant career path within the Automotive sector as the successful candidate will receive full manufacturer training with the added benefit of working for a Company that believes in progressing and developing their employees.
A Service Advisor can progress into the following roles and opportunities; Service Team Leader, Service Manager or Aftersales Manager. For the right candidate, this can be a truly rewarding career path .
The Service Advisor role requires an outgoing, enthusiastic motivated individual who has excellent people skills to ensure the highest level of customer care and satisfaction is always met.
Duties of Vehicle Service Administrator role includes:
The Service Advisor is responsible for the front of house service to customers of the Service Centre and it is important that the experience provided is always of the highest level of customer service.
Service Advisor – employer: Jago Consultants
Contact Detail:
Jago Consultants Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor –
✨Tip Number 1
Familiarise yourself with the specific vehicle brands that the dealership works with. Understanding their unique features and common issues can help you engage more effectively with customers and demonstrate your expertise during the interview.
✨Tip Number 2
Practice your customer service skills by role-playing common scenarios you might encounter as a Service Advisor. This will help you articulate your approach to handling customer inquiries and complaints, showcasing your ability to provide excellent service.
✨Tip Number 3
Network with current or former employees of the dealership on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can help you tailor your responses during the interview.
✨Tip Number 4
Prepare questions to ask during your interview that reflect your enthusiasm for the role and the company. Inquiring about training opportunities or career progression shows that you're serious about your future with the dealership.
We think you need these skills to ace Service Advisor –
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and any previous roles as a Service Advisor. Use specific examples to demonstrate your skills in a fast-paced environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the automotive industry. Mention why you are drawn to this particular dealership and how your skills align with their needs.
Highlight Key Skills: In your application, emphasise your people skills, ability to upsell, and experience in coordinating with workshops. These are crucial for the Service Advisor role and should be clearly stated.
Showcase Your Motivation: Convey your motivation for wanting to work in this role and your eagerness to learn and grow within the company. Mention any relevant training or certifications that could benefit your application.
How to prepare for a job interview at Jago Consultants
✨Showcase Your Customer Service Skills
As a Service Advisor, your ability to provide excellent customer service is crucial. Prepare examples from your previous roles where you successfully handled customer queries or resolved issues, demonstrating your communication skills and empathy.
✨Familiarise Yourself with the Automotive Industry
Research the latest trends and technologies in the automotive sector. Being knowledgeable about the brand and its services will show your genuine interest in the role and help you engage in meaningful conversations during the interview.
✨Prepare for Role-Specific Questions
Anticipate questions related to booking services, advising customers on repairs, and upselling products. Practising your responses will help you articulate your experience and how it aligns with the responsibilities of the Service Advisor position.
✨Demonstrate Your Team Spirit
Since the role involves coordinating with the workshop and other team members, be ready to discuss your experiences working in a team environment. Highlight instances where you collaborated effectively to achieve common goals.
