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For Companies At a Glance
- Tasks: Support the Aftersales team with bookings, paperwork, and customer service.
- Company: Join a leading car dealership with a vibrant team atmosphere.
- Benefits: Competitive salary of £22,000 and opportunities for growth.
- Why this job: Be part of a dynamic environment where your skills make a difference.
- Qualifications: Experience in administration, preferably in the motor trade, with strong communication skills.
- Other info: Enthusiastic individuals who love teamwork will thrive here.
The predicted salary is between 19800 - 24200 £ per year.
Overview
Our Client is a main car dealership looking to recruit a Service Administrator to join their busy Aftersales department. The role is to work in the Aftersales department to support the front-line team.
Responsibilities
- Taking incoming booking calls, providing service quotes, and reserving loan cars / collection appointments
- Raising paperwork / job packs in preparation of customer’s appointments
- Preparing retail invoices for customers, service history updates etc
- Updating vehicle and customer records
- Supporting front-line staff with administration duties
- General administrative duties / filing as required
About you
Ideally you will have experience in a similar position, within the motor trade and preferably with Kerridge computer system knowledge. You will be enthusiastic, self-motivated, and wanting to deliver your best. The role requires someone who has strong selling skills, as you will be required to promote services and previously unsold work to customers. You will need excellent communication and telephone skills.
Package
Basic £22,000
#J-18808-Ljbffr
Service Administrator employer: Jago Consultants
Contact Detail:
Jago Consultants Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Administrator
✨Tip Number 1
Get to know the company! Research their values and culture so you can tailor your approach. When you walk in for that interview, show them you’re not just another candidate – you’re someone who genuinely cares about what they do.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. This will help you articulate your experience and skills, especially those related to service administration and customer interaction.
✨Tip Number 3
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit for their team.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to navigate and keeps everything in one place for us to review your application.
We think you need these skills to ace Service Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in the motor trade and any relevant skills, like using the Kerridge system. We want to see how your background fits with the Service Administrator role!
Show Off Your Communication Skills: Since you'll be taking calls and dealing with customers, it's crucial to showcase your excellent communication skills. Use clear and concise language in your application to demonstrate this.
Highlight Your Enthusiasm: We love a self-motivated candidate! Make sure to express your enthusiasm for the role and the automotive industry in your cover letter. Let us know why you’re excited about joining our team!
Apply Through Our Website: To make sure your application gets to us quickly, apply directly through our website. It’s the best way to ensure we see your application and can get back to you promptly!
How to prepare for a job interview at Jago Consultants
✨Know Your Stuff
Make sure you brush up on your knowledge of the motor trade and the Kerridge computer system. Familiarise yourself with common service administration tasks, as this will show that you're serious about the role and ready to hit the ground running.
✨Practice Your Communication Skills
Since you'll be handling booking calls and customer inquiries, practice clear and confident communication. Role-play with a friend or family member to get comfortable with answering questions and providing service quotes.
✨Show Enthusiasm
Employers love candidates who are genuinely excited about the role. Be prepared to share why you want to work in the Aftersales department and how you can contribute to the team’s success. Your enthusiasm can set you apart from other candidates.
✨Prepare for Selling Scenarios
Since strong selling skills are essential, think of examples where you've successfully promoted services or upsold products in the past. Be ready to discuss these experiences during the interview to demonstrate your ability to drive sales.
