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For Companies At a Glance
- Tasks: Welcome customers, book vehicles, and ensure timely service updates.
- Company: Join a prestigious car dealership known for its friendly team and excellent service.
- Benefits: Enjoy a competitive salary with OTE potential, plus training opportunities.
- Why this job: Be part of a dynamic environment where customer service and teamwork shine.
- Qualifications: Strong communication skills and a full driving licence are essential.
- Other info: Ideal for those passionate about cars and delivering exceptional customer experiences.
The predicted salary is between 25000 - 40000 £ per year.
Job Description
Service Advisor needed in Hindhead
We are working with a Prestige Car Dealership, who are actively looking for a Service Advisor to join their friendly team.
Salary – £25,000 Basic OTE £40,000
Negotiable depending on experience
Senior Service Advisor Duties include:
You will be welcomed into a warm and friendly team and have the opportunity to work with an exciting product. A large part of the Service Advisor position involves:
About our requirements
We expect you to demonstrate some skills that will prove very beneficial in the position, including:
In particular my client is looking for some one with strong customer service skills who has excellent customer rapport and can deliver great CSI results, along with being confident with up-sell opportunities.
Senior Service Advisor employer: Jago Consultants
Contact Detail:
Jago Consultants Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Service Advisor
✨Tip Number 1
Familiarise yourself with the specific services and vehicles offered by the Prestige Car Dealership. This knowledge will not only help you in conversations during the interview but also demonstrate your genuine interest in the role.
✨Tip Number 2
Practice your customer service scenarios. Think of examples where you've successfully handled customer queries or complaints, as this will showcase your ability to maintain strong customer rapport, which is crucial for this position.
✨Tip Number 3
Prepare to discuss your experience with upselling. Be ready to share specific instances where you've successfully upsold products or services, as this aligns perfectly with the expectations of the Senior Service Advisor role.
✨Tip Number 4
Showcase your teamwork skills by preparing examples of how you've collaborated with colleagues in previous roles. This will highlight your ability to work effectively within a team, which is essential for maintaining smooth operations in the workshop.
We think you need these skills to ace Senior Service Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and any previous roles as a Service Advisor. Use keywords from the job description to demonstrate that you meet the requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the automotive industry and your ability to provide exceptional customer service. Mention specific examples of how you've successfully managed customer relationships in the past.
Highlight Relevant Skills: In your application, emphasise your teamwork skills, communication abilities, and experience with upselling. These are crucial for the Senior Service Advisor role and should be clearly articulated.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Jago Consultants
✨Showcase Your Customer Service Skills
As a Senior Service Advisor, your ability to connect with customers is crucial. Prepare examples of how you've provided exceptional service in the past, and be ready to discuss how you would handle various customer scenarios.
✨Demonstrate Product Knowledge
Familiarise yourself with the vehicles and services offered by the dealership. Being able to discuss specific models or features will show your enthusiasm and commitment to the role.
✨Prepare for Upselling Questions
Since upselling is part of the job, think of strategies you’ve used before to successfully upsell products or services. Be prepared to explain how you can identify opportunities without coming off as pushy.
✨Exhibit Teamwork and Communication Skills
The role requires strong teamwork and communication. Think of examples where you’ve worked effectively within a team or communicated clearly with colleagues and customers to achieve a common goal.
