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- Tasks: Coordinate motor vehicle parts sales and ensure customer satisfaction.
- Company: Franchised car dealership with a focus on brand experience.
- Benefits: Competitive salary with OTE exceeding £30k and long-term career progression.
- Why this job: Join a dynamic team and make a real difference in customer service.
- Qualifications: Experience as a Parts Advisor and excellent customer handling skills.
- Other info: Positive, customer-focused attitude required; valid driving licence needed.
The predicted salary is between 31200 - 42000 £ per year.
Our client is a franchised car dealership, looking to recruit a Senior Parts Advisor near Hereford.
Working as part of a team, you will be focused on delivering a very high level of brand experience to your customers, committed to making a difference and wanting to join a company who can offer long-term career progression.
KEY OBJECTIVES:
- To organise and co-ordinate motor vehicle parts sales to meet customer and inter-department requirements
- To maximise sales volumes and margins
- To accurately identify customer parts requirements
- To maintain parts stock and stock records
- To process parts orders efficiently
- To ensure the highest level of customer satisfaction
- To contribute to departmental compliance with company policies and industry guidelines
- To promote parts and accessory sales
- To ensure parts stockholding is kept to a minimum
- Stock availability / stock value
- Customer satisfaction
- Team working and communication with other departments
About You:
- MUST have current experience as a car dealership Parts advisor or above
- Must possess excellent customer handling skills
- Positive, customer focused attitude and approach to your work
- Must have a valid driving licence
Package: £26k Basic – OTE exceeding £30k
Senior Parts Advisor employer: Jago Consultants
Contact Detail:
Jago Consultants Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Parts Advisor
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry, especially those who work at car dealerships. A friendly chat can lead to insider info about job openings that might not even be advertised yet.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at a job fair or an informal meet-up, bring along examples of your past successes as a Parts Advisor. It’s all about proving you can deliver that high level of customer satisfaction they’re after.
✨Tip Number 3
Don’t just apply anywhere—apply through our website! We’ve got a streamlined process that makes it easy for you to showcase your experience and skills directly to the hiring team. Plus, it shows you’re serious about joining us.
✨Tip Number 4
Prepare for the interview by brushing up on your knowledge of parts sales and customer service best practices. Be ready to discuss how you can maximise sales volumes and maintain stock records efficiently. Confidence is key!
We think you need these skills to ace Senior Parts Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Parts Advisor role. Highlight your experience in car dealerships and any specific achievements that showcase your customer handling skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for the automotive industry and how your positive, customer-focused attitude aligns with our values. Let us know why you’re excited about this opportunity!
Showcase Relevant Experience: When filling out your application, be sure to emphasise your current experience as a Parts Advisor or in similar roles. We’re looking for candidates who can hit the ground running, so don’t hold back on sharing your expertise!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. We can’t wait to hear from you!
How to prepare for a job interview at Jago Consultants
✨Know Your Parts Inside Out
Make sure you brush up on your knowledge of car parts and accessories. Familiarise yourself with the latest models and their specifications, as well as any common issues customers might face. This will not only impress your interviewers but also show that you're genuinely passionate about the role.
✨Showcase Your Customer Service Skills
Since customer satisfaction is key in this role, prepare examples of how you've successfully handled customer queries or complaints in the past. Think about specific situations where you went above and beyond to ensure a positive experience for the customer.
✨Demonstrate Team Spirit
This position requires strong teamwork, so be ready to discuss how you've collaborated with colleagues in previous roles. Share instances where you contributed to team goals or helped improve communication between departments, as this will highlight your ability to work well in a team environment.
✨Prepare Questions for Them
Interviews are a two-way street, so come prepared with thoughtful questions about the company culture, career progression opportunities, and how they measure success in the parts department. This shows your interest in the role and helps you determine if it's the right fit for you.
