Jago Consultants in Redditch, UK is seeking a 2nd line support technician to join the application support help desk. You will handle inbound calls and emails, troubleshoot server logs, and progress tickets through to resolution while maintaining up-to-date CRM records.
The role requires rapid learning, adaptability, and the ability to read, diagnose and fix SQL queries and scripts. You will support desks, laptops, network equipment and assist with system patches and upgrades.
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2nd Line IT Support Specialist — SQL & Systems in Redditch employer: Jago Consultants
Jago Consultants is an excellent employer, offering a supportive and friendly work environment in Basingstoke where teamwork and customer satisfaction are at the forefront. Employees benefit from ongoing training and development opportunities, ensuring personal growth while contributing to a dynamic team that values enthusiasm for the motor trade. With a focus on delivering exceptional service, Jago Consultants fosters a culture of collaboration and respect, making it a rewarding place to build a career.
