Jago Consultants in Redditch is seeking a bright, motivated 1st line support technician to join their application support help desk team. You will handle inbound calls and emails, log, progress and resolve tickets, and read server logs to identify issues.
You will install and patch systems, support laptops and desktops and network equipment, write SQL queries, and ensure issues are resolved within SLA. The role offers training programs and a 37.5 hour week with salary 24,000–29,000 DOE.
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1st Line IT Support Technician – SQL, VPN & Training in Redditch employer: Jago Consultants
Jago Consultants is an excellent employer, offering a supportive and friendly work environment in Basingstoke where teamwork and customer satisfaction are at the forefront. Employees benefit from ongoing training and development opportunities, ensuring personal growth while contributing to a dynamic team that values enthusiasm for the motor trade. With a focus on delivering exceptional service, Jago Consultants fosters a culture of collaboration and respect, making it a rewarding place to build a career.
