Our client is a busy main dealership who are looking to recruit an experienced and successful Service Manager to run their service department.
- To oversee all aspects of the Service Department operations
- Reviewing CSI surveys and other measures for monitoring customer satisfaction
- To challenge and drive the performance of the Service department staff
- Manage, coach and motivate your team to build long-term staff delight and potential progression
- Controlling costs for the department
- Monitoring performance against agreed targets / budgets
- To control the recruitment process, as required
- Performance analysis to identify areas of weakness and appropriate, targeted marketing activity.
- Review Service KPIs on a regular basis to track / monitor performance and identify trends
- At least 3 years experience as a Service Manager or Aftersales Manager who is successful in their current position
- You will need to be a ‘leader’ of people and an ambassador for the Brand and Dealergroup.
- Can demonstrate a stable career path.
In return you will be working in excellent facilities, for a company who can offer long-term career progression and a rewarding package
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Service Manager in Poole employer: Jago Consultants
Jago Consultants is an excellent employer, offering a supportive and friendly work environment in Basingstoke where teamwork and customer satisfaction are at the forefront. Employees benefit from ongoing training and development opportunities, ensuring personal growth while contributing to a dynamic team that values enthusiasm for the motor trade. With a focus on delivering exceptional service, Jago Consultants fosters a culture of collaboration and respect, making it a rewarding place to build a career.
