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- Tasks: Support the team by managing bookings, quotes, and customer records.
- Company: Franchised Car Dealer in Poole with a busy and dynamic environment.
- Benefits: Competitive salary of £26,000 plus bonuses, with a structured work schedule.
- Why this job: Join a vibrant team and develop your admin skills in a fast-paced setting.
- Qualifications: Previous administration experience and strong communication skills required.
- Other info: No automotive experience needed; just bring your enthusiasm and motivation!
The predicted salary is between 20800 - 31200 £ per year.
My client is a Franchised Car Dealer based in Poole, looking to recruit a Service Administrator to join their busy department. No automotive experience necessary. You must have previous experience within an administration role.
The role is to work in the Aftersales department and to support the front-line team. Service Administrator duties will include:
- Taking incoming booking calls, providing service quotes, and reserving loan cars/collection appointments
- Raising paperwork/job packs in preparation of customer’s appointments
- Making outbound calls for: VHC follow-up to appoint customers, making booking appointments for specially ordered parts
- Updating vehicle and customer records
- Supporting front-line staff with administration duties
Requirements for the Service Administrator role:
- Have previous experience as an Administrator
- You will be enthusiastic, self-motivated, and wanting to deliver your best.
- The role requires someone who has strong selling skills, as you will be required to promote services and previously unsold work to customers.
- You will need excellent communication and telephone skills.
Package: Basic of £26,000 plus KPI Bonus on top.
Hours: 7am till 5pm Monday to Friday, 1 in 3 Saturdays 8am till 12pm.
REF: 7694
Service administrator in Poole employer: Jago Consultants
Contact Detail:
Jago Consultants Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service administrator in Poole
✨Tip Number 1
Get to know the company inside out! Research their values, services, and recent news. This will help you tailor your conversations and show genuine interest during interviews.
✨Tip Number 2
Practice your phone skills! Since you'll be taking calls and making bookings, it’s crucial to sound confident and friendly. Try role-playing with a friend to get comfortable with common scenarios.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local events. Building relationships can give you insider info and might even lead to a referral.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Service administrator in Poole
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous administration experience. We want to see how your skills match the Service Administrator role, so don’t be shy about showcasing your relevant achievements!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and explain why you’re the perfect fit for our team. Keep it friendly and professional – we love a good personality!
Show Off Your Communication Skills: Since this role involves a lot of phone work and customer interaction, make sure your application reflects your excellent communication skills. We want to know you can handle those booking calls with ease!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Jago Consultants
✨Know Your Stuff
Before the interview, make sure you understand the role of a Service Administrator. Familiarise yourself with the duties listed in the job description, like taking booking calls and updating records. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Skills
Since previous automotive experience isn't necessary, focus on highlighting your administrative skills. Prepare examples from your past roles where you've demonstrated strong communication, organisation, and selling skills. This will help the interviewer see how you can contribute to their team.
✨Practice Makes Perfect
Rehearse common interview questions related to administration and customer service. Think about how you would handle specific scenarios, like dealing with a difficult customer or managing multiple tasks at once. Practising these responses will help you feel more at ease during the actual interview.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, team dynamics, or what success looks like in this role. This shows that you're not just interested in any job, but specifically in how you can thrive as a Service Administrator in their dealership.
