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For Companies At a Glance
- Tasks: Join a dynamic team as a Parts Advisor, ensuring top-notch service and efficient parts ordering.
- Company: Work with a reputable franchised Car Dealership in the Enfield area.
- Benefits: Enjoy a vibrant work environment with opportunities for growth and development.
- Why this job: Be part of a fast-paced team that values customer service and teamwork.
- Qualifications: Previous experience as a Parts Advisor is essential; familiarity with Kerridge/Drive & ETK is a plus.
- Other info: Ideal for those passionate about cars and customer interaction.
The predicted salary is between 24000 - 36000 £ per year.
Job Description
Parts Advisor (Tele Based) Required!
Near Enfield – Prestigious Main dealership
OTE £28,500
Our client is a franchised Car Dealership who is looking to recruit an experienced Parts Advisor to join their team in the Enfield area.
Tele Parts Advisor Role:
Working within a small team, you will be focused on delivering a modern and efficient parts service. The main priority will be to maintain a high level of service to the Workshop to ensure technicians remain productive, ensure electronic up-sell VHCs are completed promptly.
As a Parts Advisor you will enjoy working in a busy department ensuring the correct parts are ordered for customers both internal and external, exceeding expectations where possible and delivering high class service. You will seek to increase all aspects of the Parts business through direct selling. You will be familiar with our stock and products available and that of our competitors. You will undertake regular stock checks, follow up with customers on orders, develop and maintain good working relationships with suppliers and drivers and adhere to the money handling procedure at all times
Responsibilities/skill
Parts Advisor Tele employer: Jago Consultants
Contact Detail:
Jago Consultants Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor Tele
✨Tip Number 1
Familiarise yourself with the specific parts and products offered by our client and their competitors. This knowledge will not only help you in interviews but also demonstrate your commitment to understanding the industry.
✨Tip Number 2
Practice your customer service skills, especially in handling phone calls and face-to-face interactions. Role-playing scenarios can help you feel more confident when discussing parts with potential customers.
✨Tip Number 3
Network with professionals in the automotive industry, particularly those who have experience as Parts Advisors. They can provide valuable insights and may even refer you to opportunities within their networks.
✨Tip Number 4
Stay updated on the latest trends and technologies in the automotive parts sector. Being knowledgeable about advancements can set you apart from other candidates and show your enthusiasm for the role.
We think you need these skills to ace Parts Advisor Tele
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a Parts Advisor, especially in a franchised motor-trade environment. Emphasise your customer service skills and any familiarity with stock management systems like Kerridge/Drive & ETK.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to work efficiently in a busy environment. Mention specific examples of how you've exceeded customer expectations in previous roles.
Highlight Relevant Skills: In your application, clearly outline your skills related to liaising with customers, ordering parts, and maintaining a tidy workspace. Use bullet points for clarity and to make it easy for the hiring team to see your qualifications.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Parts Advisor role.
How to prepare for a job interview at Jago Consultants
✨Know Your Products
Familiarise yourself with the parts and products offered by the dealership as well as those of competitors. This knowledge will help you answer questions confidently and demonstrate your expertise during the interview.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. Highlight your ability to develop rapport with customers, both over the phone and face-to-face, as this is crucial for a Parts Advisor.
✨Demonstrate Your Technical Knowledge
Be ready to discuss your experience with stock management systems like Kerridge/Drive & ETK. Showing that you're computer literate and can handle electronic up-sell VHCs will impress the interviewers.
✨Prepare for Scenario Questions
Think about potential scenarios you might face as a Parts Advisor, such as handling a difficult customer or managing stock discrepancies. Practising your responses will help you feel more confident during the interview.
