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For Companies At a Glance
- Tasks: Engage with customers to identify their parts needs and provide top-notch service.
- Company: Join a prestigious car dealership in Romford, known for excellence in customer service.
- Benefits: Enjoy a competitive salary of up to £28,000 plus uncapped OTE and flexible working hours.
- Why this job: Be part of a dynamic team that values teamwork and offers growth opportunities.
- Qualifications: Previous experience in a similar role and strong customer service skills are essential.
- Other info: Work Monday to Friday with alternative Saturdays, fostering a balanced work-life environment.
The predicted salary is between 22400 - 39200 £ per year.
Job Description
My client is a prestige car dealership based in Romford are currently looking for a new Part’s Advisor to join their team.
About the position
The service and expertise provided by our parts team are crucial to the business’ success. Therefore, the successful candidate for our Parts Advisorposition will have previous experience in a similar role and proven customer service skills.
A large part of theParts Advisor position involves:
About our requirements
We expect our new Audi Parts Advisor to demonstrate some skills that will prove very beneficial in the position, including:
Salary and Hours
Basic up to £28,000 and OTE uncapped
Hours: Monday to Friday 8am to 6pm and alternative Saturdays
Parts Advisor employer: Jago Consultants
Contact Detail:
Jago Consultants Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor
✨Tip Number 1
Familiarise yourself with the specific parts and services offered by the dealership. Knowing the ins and outs of their inventory will help you engage confidently with customers and demonstrate your expertise during the interview.
✨Tip Number 2
Brush up on your customer service skills. Since this role heavily relies on providing exceptional service, think of examples from your past experiences where you went above and beyond for a customer, as these will be great to share in discussions.
✨Tip Number 3
Network with current or former employees of the dealership. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying and interviewing.
✨Tip Number 4
Prepare to discuss how you handle multi-tasking and working under pressure. Think of specific scenarios where you've successfully managed multiple tasks, as this is a key requirement for the Parts Advisor role.
We think you need these skills to ace Parts Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in parts advising or customer service. Use specific examples that demonstrate your ability to meet customer needs and work effectively in a team.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the automotive industry and your understanding of the role. Mention how your skills align with the requirements listed in the job description, particularly your communication skills and ability to multi-task.
Showcase Relevant Skills: In your application, emphasise skills such as teamwork, time management, and customer service. Provide examples of how you've successfully used these skills in previous roles, especially in high-pressure situations.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the Parts Advisor role.
How to prepare for a job interview at Jago Consultants
✨Showcase Your Customer Service Skills
As a Parts Advisor, exceptional customer service is key. Prepare examples from your previous roles where you successfully addressed customer needs or resolved issues. This will demonstrate your ability to connect with customers and provide the service they expect.
✨Know the Products Inside Out
Familiarise yourself with the parts and services offered by the dealership. Being knowledgeable about the products will allow you to confidently answer questions and make recommendations during the interview, showing that you're ready to hit the ground running.
✨Demonstrate Teamwork and Communication
Highlight your experience working in teams and how you effectively communicate with colleagues and customers. Use specific examples to illustrate your ability to collaborate and maintain strong relationships, which is crucial in a dealership environment.
✨Prepare for Stock Management Questions
Since the role involves receiving and managing stock, be ready to discuss your experience with inventory management. Think of instances where you've handled stock checks or reported discrepancies, as this will show your attention to detail and organisational skills.
