At a Glance
- Tasks: Join our busy parts department, delivering top-notch customer service and managing parts operations.
- Company: We're a reputable dealership in Southampton and Isle of Wight, known for our excellent service.
- Benefits: Enjoy a competitive salary, bonuses, and a supportive team environment with flexible hours.
- Why this job: Be part of a dynamic team, enhance your skills, and make a real impact in the automotive industry.
- Qualifications: Previous experience as a Parts Advisor and strong communication skills are essential.
- Other info: Work Monday to Friday with one Saturday shift every three weeks; great culture and team spirit!
The predicted salary is between 26500 - 30000 ÂŁ per year.
Parts Advisor needed in Southampton and Isle of Wight.
I am working with a dealership seeking to recruit a Parts Advisor.
Job Role – Motor Vehicle Parts Advisor
Job Location – Southampton and Isle of Wight
Hours: Monday – Friday plus 1 in 3 Saturdays (8am to 12pm).
Salary: ÂŁ26,500 plus bonus, with an OTE of ÂŁ30,000.
Parts Advisor Role:
- Working within a busy parts department, delivering excellent customer service and an efficient parts service.
- Maintaining high service levels to the Workshop and managing a busy Trade parts operation, including export sales.
- Understanding all aspects of a parts department, such as goods-in processes, parts identification, order processing, stock checking, stock rotation, parts returns, and liaising with Service departments. Parts verification experience would be beneficial.
- Dealing with customers professionally and personally, as expected by the brand.
Additional Requirements:
- Previous experience as a Parts Advisor.
- Excellent customer handling skills.
- Strong communication skills, attention to detail, and team working ability.
I look forward to hearing from you regarding the Parts Advisor role in Southampton and Isle of Wight.
Contact: Andy at Jago Consultants.
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“You guys make it personal and go the extra mile to help. Thanks so much” — N Ball
“Definitely stood out against other agencies” — P Saso
“Amazing company, not like other recruiters. Really listened to my needs and will recommend to friends/colleagues” — S Dunlop
“Great culture and everyone I worked with was amazing.” — B Friend
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Parts Advisor employer: Jago Consultants
Contact Detail:
Jago Consultants Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor
✨Tip Number 1
Familiarise yourself with the specific parts and services offered by the dealership. Knowing their inventory and how it aligns with customer needs can give you an edge during interviews.
✨Tip Number 2
Brush up on your customer service skills. Since the role involves dealing with customers directly, demonstrating your ability to handle inquiries and resolve issues effectively will be crucial.
✨Tip Number 3
Network with current or former Parts Advisors in the industry. They can provide insights into the role and the dealership's culture, which can help you tailor your approach when applying.
✨Tip Number 4
Prepare for potential scenario-based questions in the interview. Think about how you would handle specific situations related to parts identification or customer complaints, as these are likely to come up.
We think you need these skills to ace Parts Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a Parts Advisor. Focus on your customer service skills, parts identification knowledge, and any previous roles in a busy parts department.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the role and the automotive industry. Mention specific experiences that demonstrate your ability to maintain high service levels and manage trade parts operations.
Highlight Key Skills: In your application, emphasise your strong communication skills, attention to detail, and teamwork abilities. These are crucial for dealing with customers and collaborating with service departments.
Follow Up: After submitting your application, consider sending a polite follow-up email to express your continued interest in the position. This can help keep you on their radar and show your enthusiasm for the role.
How to prepare for a job interview at Jago Consultants
✨Know Your Parts
Familiarise yourself with the various parts and components of vehicles. Being able to discuss specific parts, their functions, and common issues will demonstrate your expertise and passion for the role.
✨Customer Service Focus
Prepare examples of how you've provided excellent customer service in previous roles. Highlight your ability to handle inquiries professionally and personally, as this is crucial for a Parts Advisor.
✨Showcase Communication Skills
Practice articulating your thoughts clearly and confidently. Strong communication skills are essential, so be ready to explain complex parts information in an easy-to-understand manner.
✨Team Player Attitude
Be prepared to discuss your experience working in a team environment. Emphasise your ability to collaborate effectively with colleagues, especially in a busy parts department setting.