Parts Advisor

Parts Advisor

Full-Time 23000 - 26000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Join a dynamic team as a Parts Advisor, ensuring top-notch service and support.
  • Company: Work with a leading car dealership near Heathrow, known for its commitment to excellence.
  • Benefits: Enjoy a competitive salary, bonuses, and opportunities for long-term career growth.
  • Why this job: Be part of a vibrant culture focused on customer satisfaction and professional development.
  • Qualifications: Experience as a Parts Advisor is essential; familiarity with Autoline/Kerridge is a plus.
  • Other info: Ideal for those looking to make a difference in the automotive industry.

The predicted salary is between 23000 - 26000 £ per year.

Job Description

Parts Advisor in Bishop’s Stortford, Hertfordshire

I am working with a dealership who are seeking to recruit a Parts Advisor.

Job Role – Motor Vehicle Parts Advisor

Job Location – Bishop’s Stortford

Hours – To be discussed at interview

Salary – To be discussed at interview

A large part of theParts Advisor position involves:

  • Establishing customers’ needs for required parts through conversations, diagnosis and recommendations as appropriate;
  • Communicating relevant promotions and offers to customers;
  • Delivering exceptional customer service to external and internal customers;
  • Receiving, recording and allocating parts and consumables from suppliers;
  • Reporting any stock damages or losses;
  • Assisting parts stock checks;
  • Liaising and maintaining a brilliant working relationship with the manufacturer;
  • Being fully conversant with procedures within the parts department;
  • Maintaining and updating displays as per manufacturer requirements.
  • Additional Requirements:

  • Previous experience as a Parts Advisor
  • Excellent customer handling skills are essential to this position
  • Excellent communication skills, attention to detail and working as part of a team
  • Parts Advisor employer: Jago Consultants

    Join a dynamic Main Car Dealership near Heathrow, where your role as a Parts Advisor will not only allow you to contribute to a high-quality customer experience but also offer you long-term career progression in a supportive team environment. With a competitive salary package and opportunities for bonuses, this company prioritises employee growth and fosters a culture of collaboration and excellence, making it an ideal place for those seeking meaningful and rewarding employment.
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    Contact Detail:

    Jago Consultants Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Parts Advisor

    ✨Tip Number 1

    Familiarise yourself with the specific parts systems used in the automotive industry, especially Autoline and Kerridge. This knowledge will not only help you stand out but also demonstrate your commitment to understanding the tools you'll be using.

    ✨Tip Number 2

    Showcase your customer service skills during any interactions, whether it's through networking or informal chats. Being able to convey a positive, customer-focused attitude can make a significant difference in how you're perceived by potential employers.

    ✨Tip Number 3

    Connect with current or former employees of the dealership on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.

    ✨Tip Number 4

    Prepare for potential interviews by brushing up on your knowledge of parts identification and stock management processes. Being able to discuss these topics confidently will show that you're ready to hit the ground running.

    We think you need these skills to ace Parts Advisor

    Customer Service Skills
    Parts Identification
    Order Processing
    Stock Management
    Attention to Detail
    Communication Skills
    Teamwork
    Time Management
    Problem-Solving Skills
    Experience with Autoline/Kerridge
    Sales Skills
    Technical Knowledge of Automotive Parts
    Adaptability
    Organisational Skills

    Some tips for your application 🫡

    Understand the Role: Read the job description carefully to understand the key responsibilities and requirements of the Parts Advisor position. Tailor your application to highlight relevant experience and skills that match what the dealership is looking for.

    Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience as a Parts Advisor or in similar roles. Mention specific tasks you have handled, such as parts identification, stock management, and customer service, to demonstrate your suitability for the role.

    Showcase Customer Focus: Since the role requires a strong customer-focused attitude, include examples in your application that illustrate how you have successfully met customer needs in past positions. This could be through resolving issues, providing excellent service, or improving processes.

    Tailor Your Cover Letter: Craft a personalised cover letter that addresses the hiring manager directly. Use this opportunity to express your enthusiasm for the role and the company, and explain why you would be a great fit for their team.

    How to prepare for a job interview at Jago Consultants

    ✨Showcase Your Experience

    Make sure to highlight your previous experience as a Parts Advisor. Be ready to discuss specific examples of how you've successfully managed parts inventory, handled customer queries, and supported technicians in a workshop environment.

    ✨Familiarise Yourself with Autoline/Kerridge

    If you have experience with Autoline or Kerridge, be prepared to discuss it in detail. If not, do some research on these systems and mention your willingness to learn. This shows initiative and a commitment to adapting to the company's tools.

    ✨Demonstrate Customer Focus

    Since the role requires a strong customer-focused attitude, think of examples where you've gone above and beyond for customers. Share stories that illustrate your ability to prioritise customer needs and deliver exceptional service.

    ✨Prepare Questions

    Have a few thoughtful questions ready to ask at the end of the interview. This could be about the team dynamics, opportunities for career progression, or how success is measured in the role. It shows your genuine interest in the position and the company.

    Parts Advisor
    Jago Consultants
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