At a Glance
- Tasks: Join a dynamic team as a Parts Advisor, ensuring efficient parts service and supporting technicians.
- Company: Work with a reputable car dealership known for its commitment to quality service.
- Benefits: Enjoy a competitive salary, overtime opportunities, and a supportive work environment.
- Why this job: Be part of a modern workplace that values customer service and teamwork.
- Qualifications: Experience in a main dealer environment and a valid driving licence are essential.
- Other info: Monday to Friday role with potential for overtime; ideal for those passionate about cars.
The predicted salary is between 21600 - 37800 £ per year.
Job Description
Our client is a car dealership who is looking to recruit an experienced Parts Advisor to join their team.
Parts Advisor Role: Working within a small team, you will be focused on delivering a modern and efficient parts service. The main priority will be to maintain a high level of service to the Workshop to ensure technicians remain productive, ensure electronic up-sell VHCs are completed promptly:You will need to be a strong all-rounder and understand all aspects of a parts department. From goods-in processes, parts identification, order processes, perpetual stock checking, stock rotation, parts returns and liaising with Service over parts related mattersYou will be customer focused, and able to prioritise your workload to ensure your meet customer’s expectationsYou have a good technical / mechanical understanding to aide your parts identification / up-sell techniqueAbout You: To have main dealer experience as a Parts AdvisorPreferably to have Autoline / Kerridge experienceTo have a positive, customer focused attitude and approach to your workTo have a valid driving licence
Package:
Basic up to £27,000 depending on experience – OTE £30,000
Monday to Friday – 45 Hours, Overtime is available
Parts Advisor employer: Jago Consultants
Contact Detail:
Jago Consultants Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor
✨Tip Number 1
Familiarise yourself with the specific parts systems used in the dealership, such as Autoline or Kerridge. This knowledge will not only help you stand out during interviews but also demonstrate your commitment to understanding the role.
✨Tip Number 2
Network with current or former Parts Advisors in similar environments. They can provide valuable insights into the day-to-day responsibilities and expectations, which can help you tailor your approach when discussing your experience.
✨Tip Number 3
Brush up on your technical and mechanical knowledge related to automotive parts. Being able to discuss parts identification and up-sell techniques confidently will show that you are well-prepared for the role.
✨Tip Number 4
Prepare examples of how you've successfully managed customer expectations in previous roles. Highlighting your customer-focused attitude will resonate well with the hiring team and demonstrate your suitability for the position.
We think you need these skills to ace Parts Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a Parts Advisor, especially in a main dealer environment. Include specific examples of your work with parts identification, stock management, and customer service.
Craft a Strong Cover Letter: Write a cover letter that showcases your customer-focused attitude and technical understanding. Mention your familiarity with systems like Autoline or Kerridge, and explain how your skills can benefit the dealership.
Highlight Relevant Skills: In your application, emphasise your ability to prioritise workloads and maintain high service levels. Discuss your experience with goods-in processes, stock rotation, and liaising with service departments.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in a Parts Advisor role.
How to prepare for a job interview at Jago Consultants
✨Showcase Your Parts Knowledge
Make sure to brush up on your knowledge of parts identification and the goods-in processes. Be prepared to discuss specific examples from your previous experience that demonstrate your understanding of these areas.
✨Demonstrate Customer Focus
Since the role requires a strong customer-focused attitude, think of instances where you went above and beyond for a customer. Share these stories during the interview to highlight your commitment to excellent service.
✨Familiarise Yourself with Relevant Software
If you have experience with Autoline or Kerridge, be ready to talk about it. If not, consider doing some research on these systems so you can discuss how you would adapt to using them in the role.
✨Prepare for Technical Questions
Given the importance of technical understanding in this position, prepare for questions related to mechanical concepts and parts functionality. This will show your potential employer that you are well-equipped to handle the demands of the job.