Parts Advisor

Parts Advisor

Norwich Full-Time 22500 - 31500 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Join a dynamic team as a Parts Advisor, ensuring top-notch customer service and efficient parts operations.
  • Company: Work with a leading Commercial dealership in the Norwich area, known for its commitment to quality.
  • Benefits: Enjoy a competitive salary of £22,500 plus bonuses, overtime pay, and a supportive work environment.
  • Why this job: Be part of a fast-paced environment where your skills will shine and make a real impact.
  • Qualifications: Previous experience as a Parts Advisor and excellent customer handling skills are essential.
  • Other info: Monday to Friday hours with Saturday overtime available at 1.5x pay.

The predicted salary is between 22500 - 31500 £ per year.

Job Description

Parts Advisor in the Norwich area

I am working with a Commercial dealership who are seeking to recruit a Parts Advisor.

Job Role – Motor Vehicle Parts Advisor

Job Location – Norwich area

*** EXCELLENT PACKAGE ***

Salary £22,500 pa basic

Bonus and Overtime also available

Monday to Friday: 09:00am – 17:30pm

Saturdays: 08:00am – 13:00pm (Paid as overtime – 1.5 rate)

Parts Advisor Role:

  • Working within a busy parts department, you will be focused on delivering unrivalled levels of customer service, and a modern and efficient parts service.
  • The main priority will be to maintain a high level of service to the Workshop, and to deal with a busy Trade parts operation (including export sales).
  • You will need to be a strong all-rounder and understand all aspects of a parts dept. From goods-in processes, parts identification, order processes, perpetual stock checking, stock rotation, parts returns and liaising with Service over parts related matters, parts verification experience would be beneficial.
  • You will be expected to deal with customers in a professional and personal focus, as expected by the brand
  • Additional Requirements:

  • Previous experience as a Parts Advisor
  • Excellent customer handling skills are essential to this position
  • Excellent communication skills, attention to detail and working as part of a team
  • Parts Advisor employer: Jago Consultants

    Join a dynamic and supportive team at our Commercial dealership in the Norwich area, where we prioritise employee growth and development. With an excellent salary package, including bonuses and overtime opportunities, we foster a work culture that values exceptional customer service and teamwork. Enjoy a balanced work-life schedule with weekdays and Saturday hours, all while being part of a thriving parts department that is committed to delivering top-notch service.
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    Contact Detail:

    Jago Consultants Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Parts Advisor

    ✨Tip Number 1

    Familiarise yourself with the specific parts and services offered by the dealership. Understanding their inventory and how it relates to customer needs will help you stand out during any discussions.

    ✨Tip Number 2

    Brush up on your customer service skills. Since this role requires excellent customer handling, consider role-playing scenarios with friends or family to practice your communication and problem-solving abilities.

    ✨Tip Number 3

    Network with current or former Parts Advisors in the industry. They can provide insights into the role and may even offer tips on what the dealership values most in candidates.

    ✨Tip Number 4

    Prepare questions to ask during the interview that demonstrate your interest in the role and the company. This shows that you are proactive and genuinely interested in contributing to their team.

    We think you need these skills to ace Parts Advisor

    Customer Service Skills
    Parts Identification
    Order Processing
    Stock Management
    Attention to Detail
    Communication Skills
    Teamwork
    Problem-Solving Skills
    Time Management
    Knowledge of Automotive Parts
    Sales Skills
    Professionalism
    Adaptability
    Experience in a Parts Department

    Some tips for your application 🫡

    Tailor Your CV: Make sure your CV highlights relevant experience as a Parts Advisor. Focus on your customer service skills, parts identification knowledge, and any previous roles in a busy parts department.

    Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the automotive industry. Mention specific experiences that demonstrate your ability to deliver excellent customer service and work efficiently in a team.

    Highlight Relevant Skills: In your application, emphasise your communication skills, attention to detail, and ability to handle customer inquiries professionally. These are key attributes for the Parts Advisor position.

    Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.

    How to prepare for a job interview at Jago Consultants

    ✨Showcase Your Customer Service Skills

    As a Parts Advisor, excellent customer handling skills are crucial. Be prepared to share specific examples of how you've successfully dealt with customers in the past, highlighting your ability to provide exceptional service.

    ✨Demonstrate Your Knowledge of Parts Operations

    Familiarise yourself with the various aspects of a parts department, such as goods-in processes and stock management. During the interview, discuss your previous experience and how it relates to the role, showing that you understand the intricacies of parts identification and order processes.

    ✨Emphasise Teamwork and Communication

    This role requires working closely with both the workshop and trade parts operations. Be ready to talk about your experience working in a team environment and how effective communication has helped you achieve goals in previous positions.

    ✨Prepare for Scenario-Based Questions

    Expect questions that assess your problem-solving abilities and how you handle challenging situations. Think of scenarios where you had to think on your feet or resolve conflicts, and be ready to explain your thought process and the outcomes.

    Parts Advisor
    Jago Consultants
    Location: Norwich
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