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For Companies At a Glance
- Tasks: Join a busy parts department, delivering top-notch customer service and managing parts operations.
- Company: A leading Main Car Dealership in Croydon, known for its commitment to quality and service.
- Benefits: Enjoy a competitive salary, attendance bonuses, and a supportive team environment.
- Why this job: Be part of a dynamic team, enhance your skills, and make a real impact in the automotive industry.
- Qualifications: Previous experience as a Parts Advisor in the motor trade is essential; strong communication skills required.
- Other info: Work hours are 8-5.30 Monday to Friday, with alternate Saturdays from 8-1.
The predicted salary is between 30000 - 35000 £ per year.
Job Description
Parts Advisor – I am working with a Main Car Dealership in the Croydon who are seeking to recruit a Parts Advisor with previous experience as a Parts Advisor in the Motor Trade / Garage environment.
Job Role – Automotive Parts Advisor / Parts Person
8-5.30 Monday to Friday with alternate Saturdays 8-1
£25k basic with £1k attendance bonus possible 4K OTE
Parts Advisor Role:
Working within a busy parts department, you will be focused on delivering unrivalled levels of customer service, and a modern and efficient parts service.
The main priority will be to maintain a high level of service to the Workshop, and to deal with a busy Trade parts operation (including export sales).
You will need to be a strong all-rounder and understand all aspects of a parts dept. From goods-in processes, parts identification, order processes, perpetual stock checking, stock rotation, parts returns and liaising with Service over parts related matters, parts verification experience would be beneficial.
You will be expected to deal with customers in a professional and personal focus, as expected by the brand
Additional Requirements:
Previous experience as a Parts Advisor ideally with a main dealer
Excellent customer handling skills are essential to this position
Excellent communication skills, attention to detail and working as part of a team
Parts Advisor employer: Jago Consultants
Contact Detail:
Jago Consultants Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor
✨Tip Number 1
Familiarise yourself with the specific parts and services offered by the dealership. Knowing their inventory and how it compares to competitors can give you an edge during interviews.
✨Tip Number 2
Network with current or former employees of the dealership. They can provide insights into the company culture and what the hiring managers are really looking for in a Parts Advisor.
✨Tip Number 3
Brush up on your customer service skills, as this role heavily focuses on delivering excellent service. Consider role-playing scenarios to prepare for potential questions about handling difficult customers.
✨Tip Number 4
Research common software and tools used in parts departments. Being knowledgeable about these systems can demonstrate your readiness to hit the ground running and make you a more attractive candidate.
We think you need these skills to ace Parts Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous experience as a Parts Advisor in the motor trade or garage environment. Emphasise relevant skills such as customer service, parts identification, and stock management.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the automotive industry and your understanding of the role. Mention specific experiences that demonstrate your ability to deliver excellent customer service and work efficiently in a busy parts department.
Highlight Relevant Skills: In your application, focus on key skills mentioned in the job description, such as communication, attention to detail, and teamwork. Provide examples of how you've successfully used these skills in past roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Parts Advisor role.
How to prepare for a job interview at Jago Consultants
✨Showcase Your Experience
Make sure to highlight your previous experience as a Parts Advisor, especially in a main dealer or garage environment. Be prepared to discuss specific examples of how you've handled parts identification, order processes, and customer interactions.
✨Demonstrate Customer Service Skills
Since delivering excellent customer service is key for this role, think of instances where you went above and beyond for a customer. Share these stories during the interview to illustrate your commitment to customer satisfaction.
✨Know the Parts Department Operations
Familiarise yourself with the various aspects of a parts department, such as goods-in processes, stock checking, and returns. Being able to discuss these topics confidently will show that you understand the role and can hit the ground running.
✨Prepare Questions
Have a few thoughtful questions ready to ask the interviewer about the dealership's operations or team dynamics. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
