At a Glance
- Tasks: Join our team as a Parts Advisor, handling customer sales and managing parts efficiently.
- Company: Be part of a dynamic service team in Exeter, dedicated to delivering top-notch customer service.
- Benefits: Enjoy a Monday to Friday schedule with occasional Saturday shifts and a supportive work environment.
- Other info: You'll play a vital role in enhancing our operations and promoting growth.
- Why this job: This role offers hands-on experience in a fast-paced setting, perfect for building your career.
- Qualifications: Previous experience as a Parts Advisor and strong customer service skills are essential.
The predicted salary is between 24000 - 36000 £ per year.
Parts Advisor
We have a fantastic opportunity for a Parts Advisor to join our Service Team to deliver a high standard of service to all our customers. You will be a key member at the heart of our operation.
Job Location
Exeter
Hours
Monday to Friday, 8.00am to 6.00pm. ½ an hour unpaid lunch. Every third Saturday 8.00am to 12.00noon.
Parts Advisor Role
Responsibilities include:
- You will be a key member of our operation and will be involved in duties such as over the counter customer parts sales in person and on the telephone.
- Dealing with a busy workshop for orders for all parts.
- Sourcing and ensuring the control and procurement of the same.
- Involvement in stock controls, stock taking and warranty parts retention and storage for audit proposes.
- Issuing PPE equipment to staff.
- Resolving invoice queries, sorting returns to suppliers, chasing for credits on the same.
- Involvement in controlling waste disposal, purchasing of tools and equipment for the workshop including consumables.
- All parts are controlled by our dealer management system DMS.
- We request all staff promote the company in a positive way to enhance parts sales and growth opportunities.
Additional Requirements
- Previous experience as a Parts Advisor
- Excellent customer handling skills are essential to this position
- Excellent communication skills, attention to detail and working as part of a team
I look forward to hearing from you with regards to the Parts Advisor role Exeter.
Contact
Andy at Jago Consultants.
Parts Advisor in Exeter employer: Jago Consultants
Join our dynamic team in Exeter as a Parts Advisor, where we prioritise a supportive work culture that fosters employee growth and development. With a focus on delivering exceptional customer service, you will benefit from a collaborative environment, competitive remuneration, and opportunities for advancement within the company. Our commitment to staff well-being and professional development makes us an outstanding employer in the automotive industry.
StudySmarter Expert Advice🤫
We think this is how you could land Parts Advisor in Exeter
✨Tip Number 1
Familiarise yourself with the specific parts and products relevant to our industry. Knowing your stuff will not only boost your confidence but also impress us during any discussions.
✨Tip Number 2
Brush up on your customer service skills. Since you'll be dealing with customers face-to-face and over the phone, demonstrating your ability to handle inquiries and resolve issues smoothly will set you apart.
✨Tip Number 3
Get comfortable with using dealer management systems (DMS). If you have experience with similar software, highlight that in conversations, as it shows you're ready to hit the ground running.
✨Tip Number 4
Show your enthusiasm for teamwork. We value collaboration, so sharing examples of how you've successfully worked in a team environment can demonstrate that you're a great fit for our Service Team.
We think you need these skills to ace Parts Advisor in Exeter
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience as a Parts Advisor. Focus on customer handling skills, communication abilities, and any specific achievements in parts sales or stock control.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for the role and the company. Mention your previous experience, how it relates to the job description, and why you would be a great fit for their team.
Highlight Relevant Skills:In your application, emphasise skills such as attention to detail, teamwork, and your ability to manage parts through a dealer management system. These are crucial for the Parts Advisor role.
Proofread Your Application:Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for this position.
How to prepare for a job interview at Jago Consultants
✨Showcase Your Customer Service Skills
As a Parts Advisor, you'll be dealing with customers directly. Be prepared to share examples of how you've successfully handled customer queries or complaints in the past. Highlight your ability to communicate clearly and effectively.
✨Demonstrate Your Knowledge of Parts and Inventory
Familiarise yourself with common automotive parts and their functions. During the interview, mention any experience you have with stock control or inventory management systems, as this will show your understanding of the role's requirements.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you would handle specific situations, such as resolving invoice queries or managing stock discrepancies. Think through potential scenarios and how you would approach them, demonstrating your problem-solving skills.
✨Emphasise Teamwork and Collaboration
Since the role involves working closely with a busy workshop and other team members, be ready to discuss your experience in collaborative environments. Share examples of how you've contributed to team success in previous roles.
