Parts Advisor

Parts Advisor

Chelmsford Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Join our team as a Parts Advisor, handling sales and ensuring customer satisfaction.
  • Company: We're a leading car dealership committed to quality service and customer care.
  • Benefits: Enjoy competitive pay, flexible hours, and a vibrant work environment.
  • Why this job: Be part of a dynamic team, gain valuable experience, and contribute to customer satisfaction.
  • Qualifications: Experience in parts sales is preferred; a passion for cars is a plus!
  • Other info: Work Monday to Friday with occasional Saturday shifts; apply now!

The predicted salary is between 24000 - 36000 £ per year.

Our client is a main car dealership looking to recruit an experienced Parts Advisor to join their team.

Salary yet to be disclosed OTE – Up to £30,000

Hours – Mon to Fri 8am to 5pm or 8.30am to 5.30pm and alternative Saturdays 8.30am to 12.30pm

Parts Advisor Role:

  • Handle sales of parts to the public and trade by telephone, fax, and in person at the Retail/Trade Counter, ensuring customer satisfaction by operating departmental procedures to a high standard.
  • Supply parts as requested to the Service Department.
  • Raise and maintain accurate records as per company procedures.
  • Inspect parts in front of the customer as per company procedures.
  • Inspect incoming goods against relevant documentation, report and record discrepancies.
  • Place incoming stock in correct binning locations.
  • Pick customer orders and place them in the correct area, such as delivery or inter-branch transfers, with relevant documentation.
  • Report and record any discrepancies or damage to stock parts.
  • Operate computers and machinery in accordance with company procedures and manufacturers’ instructions.
  • Support and implement the company’s Quality System and adhere to relevant procedures manuals.
  • Maintain cleanliness of the customer area and warehouse.
  • Maintain a neat and tidy personal appearance.
  • Observe all health, safety, and fire regulations.

Please note: If you are not a passport holder of the country for the vacancy, you might need a work permit. Check our blog for more information. Bank or payment details should not be provided when applying. Applications should be made via the 'Apply now' button.

Parts Advisor employer: Jago Consultants

Join a leading car dealership as a Parts Advisor, where you will thrive in a supportive work culture that prioritises customer satisfaction and teamwork. With competitive earnings potential of up to £30,000 and opportunities for professional growth, this role offers a rewarding career path in a dynamic environment. Enjoy a structured work schedule with weekends off, allowing for a healthy work-life balance while being part of a dedicated team committed to excellence.
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Contact Detail:

Jago Consultants Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Parts Advisor

✨Tip Number 1

Familiarise yourself with the specific parts and services offered by the dealership. Knowing the products inside out will not only boost your confidence but also impress potential employers during any discussions.

✨Tip Number 2

Network with current or former employees of the dealership. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.

✨Tip Number 3

Prepare to demonstrate your customer service skills in an interview setting. Think of examples from your past experiences where you successfully handled customer inquiries or resolved issues, as this is crucial for a Parts Advisor role.

✨Tip Number 4

Stay updated on industry trends and advancements in automotive parts. Showing that you are knowledgeable about the latest developments can set you apart from other candidates and show your commitment to the role.

We think you need these skills to ace Parts Advisor

Customer Service Skills
Sales Skills
Attention to Detail
Inventory Management
Record Keeping
Communication Skills
Problem-Solving Skills
Technical Knowledge of Automotive Parts
Computer Literacy
Organisational Skills
Time Management
Health and Safety Awareness
Teamwork
Adaptability

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the key responsibilities and requirements of the Parts Advisor position. Tailor your application to highlight relevant experience and skills that match these requirements.

Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your previous experience in parts sales or customer service. Use bullet points to make it easy to read and focus on achievements that demonstrate your ability to meet customer needs.

Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples from your past work that showcase your ability to handle sales, maintain records, and ensure customer satisfaction.

Proofread Your Application: Before submitting your application, take the time to proofread for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Parts Advisor role.

How to prepare for a job interview at Jago Consultants

✨Know Your Parts

Familiarise yourself with common car parts and their functions. Being able to discuss specific parts and their applications will show your expertise and enthusiasm for the role.

✨Customer Service Focus

Prepare examples of how you've handled customer inquiries or complaints in the past. Highlighting your ability to ensure customer satisfaction will be crucial, as this role involves direct interaction with clients.

✨Attention to Detail

Be ready to discuss how you maintain accuracy in record-keeping and stock management. This role requires precision, so demonstrating your attention to detail will be key.

✨Showcase Teamwork Skills

Since you'll be working closely with the Service Department and other team members, prepare to share experiences where you've successfully collaborated with others to achieve a common goal.

Parts Advisor
Jago Consultants
Location: Chelmsford
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