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For Companies At a Glance
- Tasks: Join a busy parts department, delivering top-notch customer service and managing parts operations.
- Company: A family-run car garage in Partridge Green, West Sussex, focused on quality service.
- Benefits: Enjoy a competitive salary of £28k-£30k plus bonuses, with a supportive work environment.
- Why this job: Be part of a close-knit team, enhancing your skills in a dynamic automotive setting.
- Qualifications: Previous experience as a Parts Advisor is preferred; warranty experience is a bonus.
- Other info: Work hours are Monday to Friday, 8am to 6pm, perfect for a balanced lifestyle.
The predicted salary is between 24000 - 36000 £ per year.
I am working with a family run car garage in the Partridge Green area of West Sussex who are seeking to recruit a Parts Advisor. Ideally to have some warranty experience although this is not essential.
Job Role: Motor Vehicle Parts Advisor
Hours: 8am – 6pm Monday to Friday
Salary: 28k – 30k plus bonus
Parts Advisor Role:
- Working within a busy parts department, you will be focused on delivering unrivalled levels of customer service, and a modern and efficient parts service.
- The main priority will be to maintain a high level of service to the Workshop, and to deal with a busy Trade parts operation (including export sales).
- You will need to be a strong all-rounder and understand all aspects of a parts department, including goods-in processes, parts identification, order processes, perpetual stock checking, stock rotation, parts returns and liaising with Service over parts related matters. Parts verification experience would be beneficial.
- You will be expected to deal with customers in a professional and personal focus, as expected by the brand.
Additional Requirements:
- Previous experience as a Parts Advisor.
- To ideally have some Warranty experience.
- Excellent customer handling skills are essential to this position.
- Excellent communication skills, attention to detail and working as part of a team.
Parts Advisor employer: Jago Consultants
Contact Detail:
Jago Consultants Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor
✨Tip Number 1
Familiarise yourself with the specific parts and services offered by the family-run garage. Understanding their unique selling points will help you engage more effectively during any conversations or interviews.
✨Tip Number 2
Network with professionals in the automotive industry, especially those who have experience as Parts Advisors. They can provide insights into the role and may even refer you to opportunities within their networks.
✨Tip Number 3
Brush up on your customer service skills, as delivering excellent service is a key part of the job. Consider role-playing scenarios with friends or family to practice handling various customer interactions.
✨Tip Number 4
Research common software and tools used in parts departments. Being familiar with these systems can give you an edge and show your potential employer that you're ready to hit the ground running.
We think you need these skills to ace Parts Advisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Parts Advisor position. Tailor your application to highlight relevant experience, especially in customer service and parts management.
Highlight Relevant Experience: If you have previous experience as a Parts Advisor or in a similar role, make sure to emphasise this in your CV and cover letter. Mention any warranty experience if applicable, as it could give you an edge.
Showcase Customer Service Skills: Since excellent customer handling skills are essential, provide specific examples in your application that demonstrate your ability to deliver outstanding customer service. This could include situations where you resolved issues or went above and beyond for a customer.
Proofread Your Application: Before submitting your application, take the time to proofread your CV and cover letter. Check for spelling and grammatical errors, and ensure that your documents are well-structured and easy to read.
How to prepare for a job interview at Jago Consultants
✨Know Your Parts
Familiarise yourself with common car parts and their functions. Being able to discuss specific parts and their applications will show your expertise and enthusiasm for the role.
✨Customer Service Focus
Prepare examples of how you've delivered excellent customer service in previous roles. This is crucial for a Parts Advisor, so be ready to demonstrate your ability to handle customer queries effectively.
✨Understand the Workshop Dynamics
Research how a parts department interacts with the workshop. Understanding this relationship will help you articulate how you can contribute to maintaining high service levels.
✨Showcase Teamwork Skills
Be prepared to discuss your experience working as part of a team. Highlight instances where collaboration led to improved efficiency or customer satisfaction, as teamwork is essential in this role.
