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For Companies At a Glance
- Tasks: Join a dynamic team as a Parts Advisor, delivering top-notch customer service and managing parts efficiently.
- Company: Work with a prestigious main dealership known for its commitment to excellence.
- Benefits: Enjoy a competitive salary of £35k and a supportive work environment.
- Why this job: Be part of a passionate team focused on quality service and customer satisfaction.
- Qualifications: Must have 3 years of Parts Advisor experience in a main dealership; strong customer skills required.
- Other info: Work hours are Monday to Friday, with Saturday shifts on a 1-in-3 rota.
The predicted salary is between 42000 - 58000 £ per year.
Job Description
Our client is a prestige main dealership who are looking to recruit an experienced Parts Advisor for their dealership.
Working within a small but busy department, you will be focused on delivering unrivalled levels of customer service, and a modern and efficient parts service. The main priority will be to maintain a high level of service to the back-counter, but you will be involved in all areas of the Parts Dept.
Parts Advisor Role:
You will be working within a passionate and committed Parts Department who focus on delivering an excellent Parts service.
You will need to be a strong all-rounder and understand all aspects of a parts dept. From goods-in processes, parts identification, order processes, perpetual stock checking, stock rotation, parts returns and liaising with Service over parts related matters, parts verification experience would be beneficial
You will be expected to deal with customers in a professional and personal focus, as expected by the brand
You have a good technical / mechanical understanding to aide your parts identification / up-sell technique
Completing E-VHC parts requests
As a Parts Advisor:
You will ideally have a minimum of 3-years Parts Advisor experience , and MUST either currently, or have previously worked within a Main dealership environment
Excellent customer handling skills are essential to this position
Preferably, but not essential, you will have experience with Kerridge / ADP
Excellent communication skills, attention to detail and working as part of a team
Package:
Basic £26,000 OTE circa £35,000 +
Hours:
Monday to Friday 8am – 6pm
Saturday 9am – 1pm (one a 1-in-3 rota)
Parts Advisor £35k employer: Jago Consultants
Contact Detail:
Jago Consultants Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor £35k
✨Tip Number 1
Make sure to highlight your customer service skills during any conversations or interviews. Since this role focuses heavily on delivering excellent service, demonstrating your ability to handle customer queries effectively will set you apart.
✨Tip Number 2
Familiarise yourself with the specific parts systems used in main dealerships, such as Kerridge or ADP. Even if you haven't used them before, showing that you're willing to learn and adapt can impress potential employers.
✨Tip Number 3
Network with current or former Parts Advisors from main dealerships. They can provide insights into the role and may even refer you to job openings, which can significantly increase your chances of landing an interview.
✨Tip Number 4
Prepare to discuss your technical and mechanical understanding in detail. Being able to articulate how your knowledge aids in parts identification and upselling will demonstrate your suitability for the role.
We think you need these skills to ace Parts Advisor £35k
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience as a Parts Advisor, especially your time in a main dealership environment. Emphasise your customer service skills and any technical knowledge that relates to parts identification and sales.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the automotive industry. Mention specific experiences that demonstrate your ability to deliver excellent customer service and your familiarity with parts processes.
Highlight Relevant Skills: In your application, clearly outline your skills related to parts handling, stock management, and customer interaction. If you have experience with Kerridge or ADP systems, make sure to mention it as it could set you apart from other candidates.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Parts Advisor role.
How to prepare for a job interview at Jago Consultants
✨Showcase Your Customer Service Skills
As a Parts Advisor, delivering excellent customer service is key. Be prepared to share specific examples of how you've handled customer inquiries or resolved issues in the past. This will demonstrate your ability to maintain the high standards expected by the dealership.
✨Demonstrate Technical Knowledge
Having a good technical and mechanical understanding is crucial for this role. Brush up on parts identification and be ready to discuss how your knowledge can aid in upselling and providing accurate information to customers.
✨Familiarise Yourself with Dealership Processes
Since experience in a main dealership environment is essential, make sure you understand the specific processes involved in parts handling, such as goods-in, stock checking, and returns. Being able to speak confidently about these processes will set you apart.
✨Prepare Questions for the Interviewer
Interviews are a two-way street. Prepare thoughtful questions about the dealership's culture, team dynamics, and expectations for the Parts Department. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
