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- Tasks: Join a dynamic team as a Parts Advisor, ensuring efficient parts service and customer satisfaction.
- Company: Work with a reputable car dealership known for its modern approach and commitment to quality.
- Benefits: Enjoy a competitive salary, potential bonuses, and a supportive work environment with flexible hours.
- Why this job: Be part of a collaborative culture where your skills directly impact workshop productivity and customer experience.
- Qualifications: Experience as a Parts Advisor in a main dealer setting is essential; Autoline/Kerridge knowledge preferred.
- Other info: Valid driving licence required; work Monday to Friday with occasional Saturday shifts.
The predicted salary is between 24000 - 25000 £ per year.
Job Description
Our client is a car dealership who is looking to recruit an experienced Parts Advisor to join their team.
Parts Advisor Role:
Working within a small team, you will be focused on delivering a modern and efficient parts service. The main priority will be to maintain a high level of service to the Workshop to ensure technicians remain productive, ensure electronic up-sell VHCs are completed promptly:
You will need to be a strong all-rounder and understand all aspects of a parts department. From goods-in processes, parts identification, order processes, perpetual stock checking, stock rotation, parts returns and liaising with Service over parts related matters
You will be customer focused, and able to prioritise your workload to ensure your meet customer’s expectations
You have a good technical / mechanical understanding to aide your parts identification / up-sell technique
About You:
To have main dealer experience as a Parts Advisor
Preferably to have Autoline / Kerridge experience
To have a positive, customer focused attitude and approach to your work
To have a valid driving licence
Package:
Basic up to £24-25,000 depending on experience – OTE £35,000
Monday to Friday 8am to 5.30pm, 1 in 3 Saturdays 8am to 12.30pm
Parts Advisor employer: Jago Consultants
Contact Detail:
Jago Consultants Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor
✨Tip Number 1
Familiarise yourself with the specific parts systems used in the dealership, such as Autoline or Kerridge. Having a solid understanding of these systems will not only boost your confidence but also demonstrate your readiness to hit the ground running.
✨Tip Number 2
Brush up on your technical and mechanical knowledge related to car parts. Being able to identify parts quickly and accurately will set you apart from other candidates and show that you can support the workshop effectively.
✨Tip Number 3
Network with current or former Parts Advisors in the industry. They can provide valuable insights into the role and may even share tips on how to excel in the interview process, giving you an edge over other applicants.
✨Tip Number 4
Prepare to discuss your customer service approach during the interview. Highlight specific examples where you've successfully met customer expectations, as this is crucial for the role and will showcase your suitability for the position.
We think you need these skills to ace Parts Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a Parts Advisor, especially any main dealer experience. Include specific examples of your work in parts departments and any technical/mechanical understanding you possess.
Craft a Strong Cover Letter: Write a cover letter that showcases your customer-focused attitude and ability to prioritise workload. Mention your familiarity with Autoline or Kerridge systems if applicable, and express your enthusiasm for the role.
Highlight Relevant Skills: In your application, emphasise skills such as parts identification, stock management, and effective communication with service teams. These are crucial for maintaining high service levels in the workshop.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential in a parts advisor role.
How to prepare for a job interview at Jago Consultants
✨Show Your Parts Knowledge
Make sure to brush up on your knowledge of parts identification and the goods-in processes. Be prepared to discuss specific examples from your previous experience that demonstrate your understanding of these areas.
✨Demonstrate Customer Focus
Since the role requires a strong customer focus, think of instances where you went above and beyond for a customer. Share these stories during the interview to highlight your commitment to excellent service.
✨Familiarise Yourself with Autoline/Kerridge
If you have experience with Autoline or Kerridge, be ready to discuss how you've used these systems in your previous roles. If not, do some research to understand their functionalities and how they relate to parts management.
✨Prepare for Technical Questions
Given the need for a good technical/mechanical understanding, expect questions that assess your knowledge in this area. Brush up on common parts and their functions, as well as any relevant technical terms that may come up.
