At a Glance
- Tasks: Install and maintain telephony systems while troubleshooting VoIP networks across the North of England.
- Company: Join a leading Communications Company known for innovation and customer service excellence.
- Benefits: Enjoy flexible working arrangements and opportunities for career progression.
- Why this job: Be part of a dynamic team, enhance your technical skills, and make a real impact.
- Qualifications: CCNA or CompTIA Networking +, driving licence, and experience in IP telephone systems required.
- Other info: Ideal for tech-savvy individuals eager to grow in a fast-paced environment.
The predicted salary is between 36000 - 60000 £ per year.
We are working with a leading Communications Company who are seeking a Field Network Engineer to cover the North of England, serving clients along the M1 Corridor (Leeds, Sheffield, Rotherham, Doncaster, Barnsley, Huddersfield, Bradford, Harrogate, York, Darlington, Stockton, Sunderland, Newcastle). My client is flexible on where you live as long as you are able to travel to these locations.
As a Mobile Field Network Engineer you will be responsible for:
- Install and maintain our customers' Telephony TDM and IP Business Phone Systems.
- Install and build customer’s solutions via 8×8 and NFON hosted platforms.
- Fault find on VoIP networks which will include the protocols SIP, RTP, T38, ALG, DNS, TCP, UDP, FTP, Multicasting, Layer 2 and 3 routing and QoS.
- Use tools such as Wireshark and Syslog to identify problems with SIP extensions and SIP trunks.
- Work with Active Directory, DNS, SQL, DHCP and Exchange on Windows servers.
- Install G4 solutions, undertaking cable runs and overcoming buildings/logistic issues as they arise, ensuring each installation or site visit has technically been documented.
- Install and repair CAT5/CAT6 network points.
Mobile Field Network Engineer Requirements:
- Previous experience working with the following:
- Hold a Driving Licence.
- CCNA or CompTIA Networking + qualification.
- Microsoft Server 2012/2016 experience.
- Previous experience as a field engineer installing and maintaining IP Telephone systems and Call Centres.
As a Mobile Field Network Engineer, you will be friendly and have great customer service skills with experience within a similar role. You will be happy to travel to various locations. This is a fantastic opportunity for someone who is looking to progress within a busy company building a strong and successful career.
Network Field Engineer employer: Jago Consultants
Contact Detail:
Jago Consultants Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Network Field Engineer
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as VoIP protocols and tools like Wireshark. Being able to discuss these in detail during an interview will show your technical expertise and enthusiasm for the role.
✨Tip Number 2
Network with professionals in the field by joining relevant online forums or local meetups. This can help you gain insights into the industry and potentially lead to referrals, which can significantly boost your chances of landing the job.
✨Tip Number 3
Prepare to demonstrate your problem-solving skills during the interview. Think of specific examples where you've successfully diagnosed and resolved network issues, as this is a key part of the role.
✨Tip Number 4
Research the company and its clients along the M1 Corridor. Understanding their business needs and how your role as a Field Network Engineer can support them will help you stand out as a candidate who is genuinely interested in contributing to their success.
We think you need these skills to ace Network Field Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in installing and maintaining IP telephone systems and working with VoIP networks. Use specific examples that demonstrate your skills with the required technologies.
Craft a Strong Cover Letter: Write a cover letter that showcases your customer service skills and your ability to work as a field engineer. Mention your flexibility to travel and how your previous experiences align with the job requirements.
Highlight Technical Skills: In your application, emphasise your qualifications such as CCNA or CompTIA Networking +, and your experience with Microsoft Server 2012/2016. Be specific about your familiarity with tools like Wireshark and your understanding of networking protocols.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a technical role like this.
How to prepare for a job interview at Jago Consultants
✨Know Your Technical Stuff
Make sure you're well-versed in the technical aspects of the role. Brush up on VoIP protocols like SIP and RTP, and be ready to discuss your experience with tools like Wireshark and Syslog. The interviewer will likely ask you to explain how you've used these in past roles.
✨Demonstrate Problem-Solving Skills
Prepare to share specific examples of how you've tackled challenges in previous positions. Whether it's a tricky installation or a network fault, having a few stories ready will show that you're capable of thinking on your feet and finding solutions.
✨Show Off Your Customer Service Skills
As a Field Network Engineer, you'll be interacting with clients regularly. Be prepared to discuss how you've handled customer interactions in the past, especially any difficult situations. Highlight your friendly approach and ability to communicate technical information clearly.
✨Be Ready to Discuss Travel Flexibility
Since the role requires travel across the North of England, be ready to talk about your availability and willingness to travel. Mention any previous experiences where you've had to manage travel for work, and how you handle logistics effectively.