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For Companies At a Glance
- Tasks: Engage with customers, advise on repairs, and manage service records.
- Company: Join a dynamic franchised Motorbike dealership with a passion for bikes.
- Benefits: Enjoy a competitive salary, bonus opportunities, and a company pension scheme.
- Why this job: Be part of a vibrant team, enhance customer experiences, and grow your skills in the motorbike industry.
- Qualifications: Must have 2 years' experience as a Service Advisor and motorbike knowledge.
- Other info: Full driving licence and excellent communication skills are essential.
The predicted salary is between 22000 - 25000 £ per year.
Job Description
We are currently working with a franchised Motorbike dealership who are looking to recruit an experienced Motorbike Service Advisor to join their team.
This is a new and exciting position, and as a Motorbike Service Advisor you will ensure the highest standard of courtesy and professionalism when interacting with customers and members of the public.
Motorbike Service Advisor Duties include:
Ensuring customers are aware of service and repair work required to their vehicles in a professional manner
Advise on estimated costs of repairs and work to be undertaken
Sell additional products as appropriate to customers’ needs
Advise on timescales and collection arrangements
Produce job cards on in-house computer system
Update customer and bike records
Document all warranty work in accordance with manufacturer policy
Preparation and completion of invoices
For this Motorbike Service Advisor position you will have:
At least 2 years’ experience working as a Service Advisor, and MUST have previous motorbike experience
Full driving licence
Excellent communication skills
Excellent Customer Service skills
Service Advisor salary is
Basic £22,000 – £25,000 Depending on Experience
Plus Bonus and Commission plan
Company Pension Scheme
Motorbike Service Advisor employer: Jago Consultants
Contact Detail:
Jago Consultants Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Motorbike Service Advisor
✨Tip Number 1
Familiarise yourself with the specific models and brands of motorbikes that the dealership sells. This knowledge will not only help you in conversations with customers but also demonstrate your genuine interest in the role.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in mock scenarios. Being able to communicate effectively and professionally is key, so honing these skills can set you apart from other candidates.
✨Tip Number 3
Network within the motorbike community, whether online or at local events. Building connections can provide valuable insights into the industry and may even lead to referrals for the position.
✨Tip Number 4
Research the dealership's reputation and customer feedback. Understanding their strengths and areas for improvement will allow you to tailor your approach during interviews and show how you can contribute positively.
We think you need these skills to ace Motorbike Service Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience as a Service Advisor, especially any specific motorbike experience. Use keywords from the job description to demonstrate that you meet the requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your customer service skills and your ability to communicate effectively. Mention specific examples of how you've handled customer interactions in the past, particularly in a motorbike service context.
Highlight Relevant Skills: In your application, emphasise your communication skills, professionalism, and ability to advise customers on repairs and costs. These are crucial for the Motorbike Service Advisor role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is important in this role.
How to prepare for a job interview at Jago Consultants
✨Show Your Passion for Motorbikes
Make sure to express your enthusiasm for motorbikes during the interview. Share any personal experiences or stories that highlight your love for the industry, as this will resonate well with the interviewers and show that you're genuinely interested in the role.
✨Prepare for Technical Questions
Since the position requires specific knowledge about motorbike service and repairs, be ready to answer technical questions. Brush up on common issues faced by motorbikes and be prepared to discuss how you would handle customer inquiries regarding repairs and maintenance.
✨Demonstrate Excellent Communication Skills
As a Motorbike Service Advisor, communication is key. Practice articulating your thoughts clearly and confidently. You might want to role-play scenarios where you explain service needs to customers, ensuring you convey professionalism and courtesy.
✨Know the Company and Its Values
Research the franchised dealership you’re interviewing with. Understand their values, mission, and the types of services they offer. This knowledge will help you tailor your answers and demonstrate that you are a good fit for their team.
