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- Tasks: Lead a passionate team and ensure top-notch customer service in the service department.
- Company: A leading motor garage in Maidstone with a focus on quality and teamwork.
- Benefits: Competitive salary and opportunities for career advancement.
- Why this job: Join a dynamic team and make a real difference in customer satisfaction.
- Qualifications: Minimum of 3 years' experience in a similar role and strong problem-solving skills.
The predicted salary is between 30000 - 42000 £ per year.
A leading motor garage in Maidstone is looking for an experienced Assistant Service Manager / Service Reception Manager. You will oversee the service department in the absence of the service manager, lead a passionate team, and ensure high-quality customer service.
The ideal candidate has a minimum of 3 years' experience in a similar role and is capable of resolving customer concerns effectively. Competitive salary offered with opportunities for career advancement.
Lead Service & Front Desk Manager – Auto in Maidstone employer: Jago Consultants
Contact Detail:
Jago Consultants Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead Service & Front Desk Manager – Auto in Maidstone
✨Tip Number 1
Network like a pro! Reach out to your connections in the motor industry and let them know you're on the lookout for opportunities. You never know who might have a lead on that perfect role!
✨Tip Number 2
Prepare for interviews by practising common questions related to service management. Think about how you would handle customer concerns and lead a team effectively, as these are key aspects of the role.
✨Tip Number 3
Showcase your leadership skills! During interviews, share specific examples of how you've successfully led a team or resolved customer issues in the past. This will help you stand out as a strong candidate.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to find and apply for roles like the Lead Service & Front Desk Manager. Plus, you'll be one step closer to landing that dream job!
We think you need these skills to ace Lead Service & Front Desk Manager – Auto in Maidstone
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in service management and customer relations. We want to see how your skills align with the role of Lead Service & Front Desk Manager, so don’t hold back on showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about leading a team and providing top-notch customer service. Share specific examples from your past roles that demonstrate your ability to resolve customer concerns effectively.
Showcase Your Leadership Skills: As a Lead Service & Front Desk Manager, we need someone who can inspire and lead a team. In your application, highlight any leadership experiences you’ve had, whether it’s managing a team or taking charge during busy periods.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Jago Consultants
✨Know Your Stuff
Make sure you brush up on your knowledge of the automotive industry and customer service best practices. Familiarise yourself with common issues that arise in a service department and think about how you would handle them. This will show that you're not just experienced, but also proactive.
✨Showcase Your Leadership Skills
As a Lead Service & Front Desk Manager, you'll need to demonstrate your ability to lead a team effectively. Prepare examples from your past experience where you've successfully managed a team or resolved conflicts. Highlight your communication skills and how you motivate others.
✨Customer Service is Key
Since high-quality customer service is crucial for this role, be ready to discuss specific instances where you've gone above and beyond for customers. Think about how you can relate these experiences to the job at hand, showing that you understand the importance of customer satisfaction.
✨Ask Insightful Questions
Prepare some thoughtful questions to ask during the interview. This could be about the company culture, the team you'll be leading, or the challenges they currently face. Asking questions shows your genuine interest in the role and helps you assess if it's the right fit for you.
