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For Companies At a Glance
- Tasks: Engage with customers and manage service enquiries at a prestigious car dealership.
- Company: Join a renowned car dealership with a focus on customer satisfaction.
- Benefits: Generous £28,000 OTE, career progression, and a supportive team environment.
- Why this job: Kickstart your automotive career while delivering exceptional service to customers.
- Qualifications: Experience as a Service Advisor in a franchised dealership and excellent customer skills.
- Other info: Full-time, permanent role with opportunities for growth in the automotive industry.
The predicted salary is between 24000 - 32000 £ per year.
Our client is a prestigious car dealership, looking to bring someone on board & help get a foot in the door with the automotive industry. Working as part of a team, you will be focused on delivering a very high level of brand experience to your customers, committed to making a difference and wanting to join a company who can offer long-term career progression.
Trainee Service Advisor Role:
- Manage all service telephone and walk-in enquiries
- Meet and greet customers, qualify and identify customer’s needs for vehicle drop-off
- Progress and update the customer throughout the day
- Discuss and up-sell additional work to the customer. Advise, and forward diarised unsold work
- Carry out inspections where necessary prior to handover to customer
- Deliver outstanding customer satisfaction
About You:
- MUST have current experience as a car dealership Service Advisor, within a franchised main dealership
- Preferably with prestige brand experience
- Must possess excellent customer handling skills
- Positive, customer-focused attitude and approach to your work
- Must have a valid driving licence
Package:
OTE £25
Job Types: Full-time, Permanent
Trainee Service Advisor in Kent employer: Jago Consultants
Contact Detail:
Jago Consultants Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Service Advisor in Kent
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in the automotive industry. They might know of openings or can put in a good word for you, which can really help us stand out.
✨Tip Number 2
Practice your pitch! When you get the chance to meet potential employers, be ready to talk about your experience and how you can deliver outstanding customer satisfaction. We want to show them that we’re the perfect fit for their team.
✨Tip Number 3
Don’t shy away from following up! After an interview or meeting, drop a quick thank-you email. It shows your enthusiasm and keeps you fresh in their minds. We want them to remember us as the keen candidate!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team and ready to kickstart your career in the automotive world.
We think you need these skills to ace Trainee Service Advisor in Kent
Some tips for your application 🫡
Show Your Passion for Cars: When you're writing your application, let your love for the automotive industry shine through! We want to see that you're genuinely excited about the role and how you can contribute to our team.
Tailor Your CV: Make sure your CV is tailored to the Trainee Service Advisor position. Highlight any relevant experience, especially in customer service or within a car dealership. We want to see how your skills match what we're looking for!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you'd be a great fit!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Jago Consultants
✨Know Your Stuff
Make sure you brush up on your knowledge of the automotive industry and the specific services offered by the dealership. Familiarise yourself with common customer queries and how to address them effectively.
✨Showcase Your Customer Skills
Since this role is all about delivering outstanding customer satisfaction, prepare examples from your past experiences where you’ve gone above and beyond for a customer. This will demonstrate your commitment to a high level of service.
✨Practice Your Communication
As a Trainee Service Advisor, you'll need to communicate clearly and confidently. Practise answering common interview questions out loud, focusing on how you can articulate your thoughts and engage with the interviewer.
✨Dress to Impress
First impressions matter! Dress smartly and professionally for your interview. It shows that you take the opportunity seriously and are ready to represent the prestigious brand you'll be working for.
