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- Tasks: Support students and staff with IT issues while maintaining a secure infrastructure.
- Company: Join a leading creative art & design provider in the UK, based in Middlesborough.
- Benefits: Enjoy flexible hours, training opportunities, and a vibrant work culture.
- Why this job: Be part of a dynamic team that values creativity and innovation in technology.
- Qualifications: IT qualification required; professional accreditations like MCSE or MCSA are a plus.
- Other info: Occasional travel to Hartlepool may be required.
The predicted salary is between 30000 - 42000 £ per year.
Our client is not only the leading provider of specialist creative art & design in the north but one of the best across the UK. It is the place for people serious about a successful creative career. They are now looking for an experienced IT Technician to join their team based in Middlesborough.
The successful candidate will be reporting to the System Development Manager and will be providing technical support, instruction & supervision to students & staff.
Position Overview- Providing assistance to other IT staff on specific projects
- Ensure the IT infrastructure is maintained, secure and operational at all times
- Providing guidance, technical support and supervision of IT Hardware and software
- Preparation & setting-up all IT Equipment – Provide first line maintenance & user support / training
- Monitoring health and safety, ordering stock control
- Maintain CCTV & Control systems / Telephony & mobile systems
- Liaise with suppliers / provide training of staff in use of applications
- Carrying out installations & virus detections
- May have to occasionally travel to Hartlepool site
- Qualification in IT or a related Subject
- Professional IT accreditation e.g MCSE, MCSA, MCITP (desirable)
- Experience of working with relevant IT applications & networks
- Microsoft Windows & Office Knowledge
- Creative Cloud & Active Directory (desirable)
- Willing to deliver hours flexibly according to need
- Good analytic skills
- Organisation & ability to work with own initiative
- Systematic in approach to supporting systems
IT Technician employer: Jago Consultants
Contact Detail:
Jago Consultants Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Technician
✨Tip Number 1
Familiarise yourself with the specific IT applications and networks mentioned in the job description, such as Microsoft Windows, Office, and Creative Cloud. Having hands-on experience or projects that showcase your skills with these tools can set you apart during the interview.
✨Tip Number 2
Highlight any previous experience you have in providing technical support and training to users. Be prepared to discuss specific examples of how you've helped others troubleshoot issues or improve their use of technology.
✨Tip Number 3
Since the role involves liaising with suppliers and maintaining IT infrastructure, brush up on your communication skills. Practice explaining technical concepts in simple terms, as this will be crucial when interacting with non-technical staff and students.
✨Tip Number 4
Demonstrate your ability to work independently and manage your time effectively. Prepare to share examples of how you've successfully handled multiple tasks or projects simultaneously, especially in a fast-paced environment.
We think you need these skills to ace IT Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant IT qualifications and experience. Emphasise any professional IT accreditations like MCSE, MCSA, or MCITP, as well as your familiarity with Microsoft Windows, Office, and Creative Cloud.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific experiences that demonstrate your ability to provide technical support and maintain IT infrastructure, as well as your willingness to work flexibly.
Showcase Relevant Skills: Highlight your analytical skills and organisational abilities in your application. Provide examples of how you've successfully supported IT systems or trained staff in using applications, as these are key aspects of the job.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. A polished application reflects your attention to detail, which is crucial for an IT Technician role.
How to prepare for a job interview at Jago Consultants
✨Showcase Your Technical Skills
Be prepared to discuss your qualifications and any relevant IT accreditations you hold, such as MCSE or MCSA. Highlight your experience with Microsoft Windows, Office, and any other applications mentioned in the job description.
✨Demonstrate Problem-Solving Abilities
Expect questions that assess your analytical skills and ability to troubleshoot issues. Prepare examples of past experiences where you successfully resolved technical problems or provided support to users.
✨Emphasise Communication Skills
As you'll be providing guidance and training to staff and students, it's crucial to demonstrate your ability to communicate complex technical information clearly. Practice explaining technical concepts in simple terms.
✨Research the Company Culture
Understand the creative environment of the company and how IT supports their mission. Be ready to discuss how your role as an IT Technician can contribute to their success and align with their values.
