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- Tasks: Join a friendly IT team providing top-notch support to staff and students.
- Company: Be part of a Multi-Academy Trust focused on collaboration across the Humber region.
- Benefits: Enjoy 22 holiday days, free parking, and a LinkedIn learning account.
- Why this job: Gain hands-on experience in troubleshooting and problem-solving while making a real impact.
- Qualifications: Experience in ICT support and knowledge of Windows 10 and Server 2012 R2+ required.
- Other info: Work 37 hours a week with dedicated time for personal learning.
The predicted salary is between 18933 - 21000 £ per year.
Central IT Technician required. Our client is an established Multi-Academy Trust, that is developing collaborative partnerships with academies across the Humber region. They are now seeking an IT Technician to join their team based in South Hunsley School & Sixth Form College based in Melton.
The successful candidate will be part of a friendly IT team, working together to deliver a high quality IT service, providing support to staff and students within school via their ticket system. You will be supported by their experienced team with clear escalation routes, training, and regular feedback. You will provide a 1st line support help desk function and on occasions provide 2nd line support.
Position Overview
This role will include opportunities to troubleshoot & problem solve, therefore a solution-focused approach and a background in troubleshooting will enable you to help support and resolve a wide range of issues from initial contact and request, through to completion. You will cover all aspects of technologies from networking, servers to end-user devices, including hardware, and also use servers to provide IT services such as DNS/IP/DHCP/Active Directory and more.
Position Requirements
- Experience of working in an ICT support role
- Knowledge of Windows 10 and Windows Server 2012 R2+
- Excellent knowledge of Microsoft Office suite
- Driving License as you may be required to attend other sites
Position Remuneration
- 37 hours per week
- £18,933 per annum
- 22 holiday days + bank holidays
- LinkedIn learning account & support with gaining MCSA qualifications
- Free parking on site
- 2 hours a week dedicated to personal learning
IT Team Leader employer: Jago Consultants
Contact Detail:
Jago Consultants Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Team Leader
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Windows 10, Windows Server 2012 R2+, and the Microsoft Office suite. Being able to discuss your hands-on experience with these tools during an interview will demonstrate your readiness for the role.
✨Tip Number 2
Highlight any previous experience you have in providing IT support, especially in a school or educational environment. This will show that you understand the unique challenges of supporting staff and students, making you a more attractive candidate.
✨Tip Number 3
Prepare to discuss your problem-solving skills and provide examples of how you've successfully troubleshot issues in the past. This is crucial for the role, as it requires a solution-focused approach to IT support.
✨Tip Number 4
If you have a driving licence, mention your willingness to travel to other sites when necessary. This shows flexibility and commitment, which are highly valued in team environments like the one at South Hunsley School.
We think you need these skills to ace IT Team Leader
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in ICT support roles. Emphasise your knowledge of Windows 10, Windows Server 2012 R2+, and the Microsoft Office suite, as these are key requirements for the IT Team Leader position.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the organisation. Mention your problem-solving skills and provide examples of how you've successfully resolved IT issues in the past, showcasing your solution-focused approach.
Highlight Teamwork Experience: Since the role involves working within a friendly IT team, be sure to include any previous experiences where you collaborated with others. This could be in a professional setting or during your studies, demonstrating your ability to work well in a team environment.
Showcase Continuous Learning: Mention your commitment to personal development, especially since the position offers dedicated time for learning. If you have pursued any certifications or training related to IT, such as MCSA qualifications, be sure to include this information to show your proactive approach to professional growth.
How to prepare for a job interview at Jago Consultants
✨Showcase Your Technical Skills
Be prepared to discuss your experience with Windows 10, Windows Server 2012 R2+, and the Microsoft Office suite. Highlight specific examples of how you've used these technologies in previous roles, especially in troubleshooting and problem-solving scenarios.
✨Demonstrate Your Problem-Solving Approach
Since the role involves a lot of troubleshooting, be ready to explain your thought process when faced with technical issues. Consider preparing a few examples where you successfully resolved problems, detailing the steps you took and the outcome.
✨Emphasise Team Collaboration
The job requires working within a friendly IT team, so it's important to convey your ability to collaborate effectively. Share experiences where you worked as part of a team to deliver IT support or projects, and how you contributed to a positive team environment.
✨Ask Insightful Questions
Prepare thoughtful questions about the IT team's structure, the types of challenges they face, and opportunities for professional development. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.
