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For Companies At a Glance
- Tasks: Resolve hardware and software issues while supporting the IT Engineer.
- Company: Join a leading engineering firm known for innovative design solutions.
- Benefits: Enjoy a competitive salary, pension scheme, and 22 days holiday.
- Why this job: Be part of a skilled team and contribute to exciting IT projects.
- Qualifications: 2 years experience in a similar role with hardware/software installation skills.
- Other info: Opportunity for career development and training in a supportive environment.
The predicted salary is between 18000 - 26000 £ per year.
Seeking an IT Support Technician based in Huntingdon. My Client is a market leading and well-established engineering firm offering innovative design solutions to reputable brands. They have a large skilled engineering department to help facilitate product development. The company has solid market experience and this is backed by their dedicated support team, including Accounts, HR, IT, Quality & Environment, Purchasing and Supply.
The Successful candidate will be reporting directly to the IT Engineer. The role involves resolving both hardware and software issues to enable maintenance of computer systems and related technologies.
Position Overview- Working throughout different locations within the company and dealing with installation/maintenance of all hardware and software.
- Troubleshooting, problem solving and repairing of desktops, laptops and server issues.
- Implementing new technologies and innovations to successfully complete IT projects.
- Use your own initiative and skillset to support the IT Engineer.
- Provide a reliable and clear support service to both internal and external customers.
- If time allows add additional support to Encocam’s ERP system.
- Being able to co-operate fully with the company regarding all H&S matters and be aware of the importance of complying with H&S Policy to ensure a safe workplace and maintain the integrity of the environment.
- You may be required to train other colleagues as and when requested.
- Any additional work identified as necessary for the smooth operation of the business.
- 2 years experience in similar role.
- Experienced in installation of hardware and software.
- 40 hours a week / Mon- Friday
- Salary 21,000- 26,000 (DOE)
- Pension scheme
- 22 days holiday
- Career Development & Training Provided
IT Support Technician employer: Jago Consultants
Contact Detail:
Jago Consultants Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Technician
✨Tip Number 1
Familiarise yourself with the specific hardware and software technologies mentioned in the job description. Being able to discuss your experience with these tools during an interview will show that you're well-prepared and genuinely interested in the role.
✨Tip Number 2
Network with current or former employees of the company on platforms like LinkedIn. This can provide you with insider knowledge about the company culture and expectations, which can be invaluable during your interview.
✨Tip Number 3
Prepare to demonstrate your troubleshooting skills through practical examples. Think of specific instances where you've successfully resolved IT issues, as this will help you stand out as a candidate who can deliver results.
✨Tip Number 4
Show your enthusiasm for continuous learning and development in the IT field. Mention any relevant certifications or training you've pursued, as this aligns with the company's commitment to career development and training.
We think you need these skills to ace IT Support Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT support, particularly focusing on hardware and software troubleshooting. Mention any specific technologies or systems you've worked with that align with the job description.
Craft a Strong Cover Letter: Write a cover letter that addresses the key responsibilities mentioned in the job description. Explain how your skills and experiences make you a great fit for the role and express your enthusiasm for working with the engineering firm.
Showcase Problem-Solving Skills: In your application, provide examples of past situations where you successfully resolved IT issues. This could include specific challenges you faced and the solutions you implemented, demonstrating your initiative and problem-solving abilities.
Highlight Teamwork and Communication: Since the role involves supporting both internal and external customers, emphasise your teamwork and communication skills. Mention any experience you have in training colleagues or collaborating with different departments to enhance IT services.
How to prepare for a job interview at Jago Consultants
✨Know Your Tech
Brush up on your knowledge of both hardware and software issues. Be prepared to discuss specific troubleshooting techniques you've used in the past, as well as any relevant technologies you’ve implemented.
✨Showcase Problem-Solving Skills
Prepare examples of how you've resolved technical problems in previous roles. Highlight your ability to think critically and use your initiative to find solutions, as this is crucial for the IT Support Technician role.
✨Understand the Company Culture
Research the engineering firm and its values. Understanding their approach to innovation and customer service will help you align your answers with what they are looking for in a candidate.
✨Emphasise Teamwork and Communication
Since you'll be working closely with the IT Engineer and other departments, be ready to discuss your experience in collaborative environments. Highlight your communication skills and how you can provide clear support to both internal and external customers.
