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For Companies At a Glance
- Tasks: Support clients on-site and remotely, resolving IT issues and building strong relationships.
- Company: Thriving IT company in Lancing, offering a supportive and growth-focused environment.
- Benefits: Competitive salary, company car, mobile phone, 25 days holiday, and training opportunities.
- Why this job: Join a dynamic team and advance your IT career while making a real difference for clients.
- Qualifications: Experience in IT support, knowledge of server and desktop OS, and a full UK driving licence.
- Other info: Exciting role with ongoing training and excellent career development prospects.
The predicted salary is between 24000 - 28000 £ per year.
Our client is a successful, privately owned IT company based in Lancing, West Sussex. They are now seeking a forward thinking IT Field Support Technician to join their expanding team. This is a fantastic opportunity for someone looking to progress within a successful, well-established company offering continued training and development.
The role will involve a combination of on-site client work (mainly within East and West Sussex), and being based at the company’s offices. A company car and mobile phone are provided with this position. As an IT Field Support Technician you will be supporting clients through our help desk, as well as visiting clients to resolve issues. Therefore you will need to be able to build reputable relationships with clients.
Requirements:
- Server OS & Desktop OS
- Networking – DHCP & DNS, Group Policy & AD
- PC Diagnostics & Fix
- Knowledge on Microsoft Exchange, Apple, Android, Virtualisation an advantage
- Able to work independently, with initiative
- Able to set priorities and manage time effectively
- Full UK Driving License
- Previous experience in a Field Engineer role
- To be able to carry out several ongoing tasks simultaneously
- Great Knowledge and a passion for IT
- Full DBS will be carried out due to the nature of the clients
Remuneration:
- Monday to Friday 8am-5pm
- Salary 24,000 – 28,000 DOE
- 25 days holiday including bank holiday
- Pension Scheme
- Company car & phone
- Training provided and career development
IT Field Engineer employer: Jago Consultants
Contact Detail:
Jago Consultants Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Field Engineer
✨Tip Number 1
Network like a pro! Reach out to people in the IT field, especially those who work at companies you're interested in. A friendly chat can open doors and give you insider info on job openings.
✨Tip Number 2
Show off your skills! When you get the chance, demonstrate your technical know-how during interviews or networking events. Bring examples of past projects or problems you've solved to showcase your expertise.
✨Tip Number 3
Be proactive! Don’t just wait for job postings; reach out directly to companies you admire. Express your interest in working with them and ask if they have any upcoming opportunities.
✨Tip Number 4
Apply through our website! We make it easy for you to find and apply for roles that match your skills. Plus, it shows you're serious about joining our team!
We think you need these skills to ace IT Field Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience and skills that match the IT Field Engineer role. We want to see how your background fits with what we're looking for, so don’t be shy about showcasing your expertise in server OS, networking, and client support.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about IT and how you can contribute to our team. We love seeing candidates who can build strong relationships with clients, so share any experiences that demonstrate this.
Show Off Your Problem-Solving Skills: In your application, give examples of how you've tackled IT issues in the past. We’re looking for someone who can think on their feet and resolve problems efficiently, so let us know how you’ve done this before!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join our team!
How to prepare for a job interview at Jago Consultants
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Server OS, Desktop OS, and networking basics like DHCP and DNS. Be ready to discuss how you've used these in past roles, as well as any experience with Microsoft Exchange or virtualisation. This will show that you're not just familiar with the tech, but that you can apply it effectively.
✨Show Off Your People Skills
As an IT Field Engineer, building relationships with clients is key. Prepare examples of how you've successfully interacted with clients in the past, especially in resolving issues. Think about times when you went above and beyond to ensure client satisfaction – this will highlight your ability to connect and communicate effectively.
✨Demonstrate Your Problem-Solving Skills
Be ready to tackle some hypothetical scenarios during the interview. Practice explaining your thought process for diagnosing and fixing common IT issues. This will not only showcase your technical skills but also your ability to think on your feet and manage multiple tasks simultaneously.
✨Ask Insightful Questions
Prepare a few thoughtful questions about the company culture, training opportunities, and the types of clients you'll be working with. This shows that you're genuinely interested in the role and eager to learn more about how you can contribute to their success.