At a Glance
- Tasks: Diagnose and repair HGV vehicles while ensuring top-notch customer service.
- Company: Join a friendly motor dealer garage in Hailsham, East Sussex.
- Benefits: Enjoy a supportive team environment with negotiable salary based on experience.
- Why this job: Work with exciting products and build customer loyalty through exceptional service.
- Qualifications: Must be a fully qualified Vehicle Technician with diagnostic experience.
- Other info: An appropriate driving licence for the vehicle class is required.
The predicted salary is between 30000 - 42000 £ per year.
Job Description
My motor dealer garage in the Hailsham, East Sussex area is looking to recruit a Commercial / LCV / HGV Vehicle Technician.
Job Role – Commercial / LCV / HGV Vehicle Technician Role
Job Location – Hailsham, East Sussex
Salary – Negotiable depending on experience
You will be welcomed into a friendly team and have the opportunity to work with an exciting product. A large part of the Commercial / HGV Vehicle
Technician position involves:
Investigate and diagnose faults, reporting findings to the Workshop Controller/Foreman.
Liaise with Service Advisors regarding work carried out, to be communicated to the customer. Speak to customers if required.
Carry out all servicing and repairs to a high standard with an effective use of time and in line with Customer Handling Standards.
Maintaining thorough and up-to-date product knowledge.
Maintaining exceptionally high customer service levels that lead to customer loyalty and referrals.
Maintaining good housekeeping standards and orderly administration of your work.
As a LCV / HGV / Commercial Technician:
You will be a fully qualified Vehicle Technician
Experienced in Vehicle Diagnostics
Appropriate driving licence for class of vehicle
HGV Vehicle Technician employer: Jago Consultants
Contact Detail:
Jago Consultants Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HGV Vehicle Technician
✨Tip Number 1
Network with professionals in the automotive industry, especially those who work in HGV or commercial vehicle sectors. Attend local trade shows or workshops in East Sussex to meet potential colleagues and employers.
✨Tip Number 2
Stay updated on the latest technologies and diagnostic tools used in HGV vehicles. Consider joining online forums or groups where you can discuss these advancements with other technicians.
✨Tip Number 3
Prepare to demonstrate your hands-on skills during the interview process. Be ready to discuss specific examples of complex repairs or diagnostics you've successfully completed in the past.
✨Tip Number 4
Research the garage's reputation and customer service standards. Being knowledgeable about their values and how you can contribute to maintaining high customer satisfaction will set you apart from other candidates.
We think you need these skills to ace HGV Vehicle Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Vehicle Technician, particularly in HGV and LCV diagnostics. Include specific examples of your work and any relevant qualifications.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the role and the automotive industry. Mention your ability to maintain high customer service levels and your commitment to quality workmanship.
Highlight Relevant Skills: In your application, emphasise skills such as fault diagnosis, servicing, and repairs. Mention your experience with customer interactions and how you ensure customer satisfaction.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in this role.
How to prepare for a job interview at Jago Consultants
✨Showcase Your Technical Skills
Be prepared to discuss your experience with vehicle diagnostics and repairs. Bring examples of past work or challenges you've faced, and how you resolved them. This will demonstrate your expertise and problem-solving abilities.
✨Understand the Company Culture
Research the motor dealer garage in Hailsham and understand their values and customer service standards. Showing that you align with their culture can set you apart from other candidates.
✨Prepare for Customer Interaction Scenarios
Since the role involves liaising with customers, think about how you would handle various customer service situations. Be ready to share examples of how you've provided excellent service in the past.
✨Ask Insightful Questions
Prepare thoughtful questions about the team dynamics, the types of vehicles you'll be working on, and opportunities for professional development. This shows your genuine interest in the role and helps you assess if it's the right fit for you.