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For Companies At a Glance
- Tasks: Provide top-notch customer service and manage vehicle service needs with professionalism.
- Company: Prestigious car dealership known for exceptional customer care.
- Benefits: Competitive pay, supportive team environment, and opportunities for growth.
- Why this job: Join a dynamic team and enhance your skills in a thriving automotive industry.
- Qualifications: 2+ years as a Service Advisor and excellent communication skills required.
- Other info: Full driving licence needed; perfect for those passionate about cars and customer service.
The predicted salary is between 30000 - 42000 £ per year.
We are currently working with a prestige car dealership who are looking to recruit an experienced Service Advisor to join their growing team. Our client prides itself on delivering a consistently high standard of customer care at all times.
As a Service Advisor you will ensure the highest standard of courtesy and professionalism when interacting with customers and members of the public.
Service Advisor Duties include:
- Ensuring customers are aware of service and repair work required to their vehicles professionally
- Advise on estimated costs of repairs and work to be undertaken
- Sell additional products as appropriate to customers’ needs
- Advise on timescales and collection arrangements
- Produce job cards on in-house computer system
- Update customer and vehicle records
- Document all warranty work in accordance with manufacturer policy
- Preparation and completion of invoices
For this Service Advisor position you will have:
- At least 2 years’ experience working as a Service Advisor
- Full driving licence
- Excellent communication skills
- Excellent Customer Service skills
Service Advisor in Hemel Hempstead employer: Jago Consultants
Contact Detail:
Jago Consultants Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor in Hemel Hempstead
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry, especially those who might know someone at the dealership. A friendly chat can sometimes lead to a foot in the door.
✨Tip Number 2
Prepare for the interview by brushing up on your customer service skills. Think of examples where you’ve gone above and beyond for customers, as this is key for a Service Advisor role.
✨Tip Number 3
Show your enthusiasm for the brand! Research the dealership and its vehicles, and be ready to discuss why you want to work there. Passion can really set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for talented individuals like you to join our team!
We think you need these skills to ace Service Advisor in Hemel Hempstead
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your 2+ years of experience as a Service Advisor. We want to see how you've handled customer interactions and repairs in the past, so don’t hold back on those details!
Be Professional and Courteous: Since the role is all about delivering top-notch customer care, use your application to demonstrate your professionalism. Share examples of how you’ve gone above and beyond for customers in previous roles.
Tailor Your Application: Take a moment to customise your application for this specific role. Mention how your skills align with the duties listed, like advising on costs or managing job cards. We love seeing applicants who take the time to connect their experience with our needs!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Jago Consultants
✨Know Your Stuff
Make sure you brush up on your knowledge of the automotive industry and the specific services offered by the dealership. Familiarise yourself with common repairs, costs, and customer service best practices. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As a Service Advisor, you'll need to communicate effectively with customers and colleagues. Practice articulating your thoughts clearly and concisely. Consider role-playing with a friend to simulate customer interactions, focusing on how to explain technical issues in an easy-to-understand manner.
✨Prepare for Common Questions
Anticipate questions related to customer service scenarios, such as how you would handle a difficult customer or explain a complex repair. Prepare specific examples from your past experience that demonstrate your problem-solving skills and ability to maintain professionalism under pressure.
✨Dress the Part
First impressions matter! Dress smartly and professionally for your interview. A polished appearance shows that you take the opportunity seriously and respect the company's standards. Remember, you're aiming to reflect the high level of customer care that the dealership prides itself on.
