Workshop Controller required by a Prestigious Main dealer in the surrounding area of Guildford.
Salary – Basic £36,000 – OTE 40,000 plus
You will have a busy and thriving workshop to manage on a daily basis. This position is responsible for all aspects of workshop daily management, from issuing work to technicians, tooling & equipment, and Health & Safety.
The key areas are:
- To have full responsibility for the issuing of work taking account of loading and commitment to customers as agreed by the reception team.
- Ensure Workshop processes meet guidelines on both retail, internal and warranty procedures.
- To ensure all work is issued in the most efficient manner
- To oversee issuing and progressing of Sales Department preparation work
- Provide general information on progress of work through the workshop highlighting any potential concerns as they arise and taking preventative measures to avoid any impact on Customer Satisfaction.
- A comprehensive and thorough understanding of Health and Safety Legislation.
About you:
- Previous experience as a Master Technician, Workshop Controller or a Service Manager in a main dealership
- To be confident, with a strong understanding of workshop processes and how to get the best from a team.
- Full driving licence. Any endorsements must be notified
- IT literate.
- Good numerical and administrative skills, with attention to detail to ensure accuracy of KPI’s
- An exciting and rewarding career awaits you, with a leading company.
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Workshop Controller in Guildford employer: Jago Consultants
Jago Consultants is an excellent employer, offering a supportive and friendly work environment in Basingstoke where teamwork and customer satisfaction are at the forefront. Employees benefit from ongoing training and development opportunities, ensuring personal growth while contributing to a dynamic team that values enthusiasm for the motor trade. With a focus on delivering exceptional service, Jago Consultants fosters a culture of collaboration and respect, making it a rewarding place to build a career.
