Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage warranty claims and ensure accurate processing of documentation and parts.
- Company: Prestige car dealership with a focus on quality and customer satisfaction.
- Benefits: Competitive salary, potential for overtime earnings, and a supportive work environment.
- Why this job: Join a dynamic team and play a key role in the automotive industry.
- Qualifications: Experience in the motor trade and strong attention to detail required.
- Other info: Monday to Friday hours with flexible options available.
The predicted salary is between 25014 - 29014 £ per year.
My client is a prestige car dealership and they are currently looking to recruit a Warranty Admin to join their team in Guildford. An opportunity has arisen to join us as a Warranty Administrator. The main purpose of this role is to assist in ensuring that the warranty administration is managed accurately and in a timely manner. The successful candidate will be responsible for administering all agreed warranty claims ensuring that all necessary documentation and parts for return are processed in line with the vehicle warranty procedures and that all Company policies and procedures applicable to Warranty are adhered to at all times.
Main Duties and Responsibilities:
- Record, check and process all claim information in line with manufacturer conditions.
- Receive all job cards with agreed warranty items and input all claims details i.e. labour item codes and parts numbers and produce warranty invoice and transmit to warranty provider, ensuring that all claims are transmitted successfully.
- Identify from warranty returns parts for return and those for disposal and inform parts department of action required. Record, supervise and control the systems for parts returns and inspections.
- Check any claims rejected and resubmit errors or investigate why they were rejected.
- Return documentation for rejected warranty items for re-costing by service administration.
- Investigate and query unsettled and short paid claims and assess their causes.
- Control the system for the receipt and recharging of specialist repairs.
- Participate in warranty audits as required.
- Ensure that within area of operation all Company and Trade Associations policies, procedures and minimum standards are met and that all statutory requirements including trading standards, fire, health and safety are adhered to.
Experience and skills required:
- Previous knowledge of Kerridge systems preferable but not essential.
- Vehicle motor trade experience in a similar role.
- Technical knowledge is a requirement.
- High levels of attention to detail, ability to work in a methodical manner, numeric and articulate.
Hours of Work: Monday – Friday 08:00 – 17:30 (30 minute unpaid lunch break). 45 hours per week, A 40 hour week would also be considered with a Pro Rata salary.
Salary: £25,014.60 and OTE £29,014.60
Warranty Administrator in Guildford employer: Jago Consultants
Contact Detail:
Jago Consultants Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Warranty Administrator in Guildford
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at car dealerships or in warranty administration. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by brushing up on your technical knowledge and understanding of warranty processes. We want you to be able to talk confidently about how you’d handle claims and documentation – it’ll show you’re the right fit for the role!
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can keep you fresh in their minds and shows your enthusiasm for the position. Plus, it’s a great chance to reiterate why you’re the best candidate for the job.
✨Tip Number 4
Apply through our website! It’s the easiest way to get your application noticed. We’re always on the lookout for passionate individuals who can help us maintain our high standards in warranty administration.
We think you need these skills to ace Warranty Administrator in Guildford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Warranty Administrator role. Highlight any relevant experience in warranty administration or the motor trade, and don’t forget to showcase your attention to detail and technical knowledge!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention specific skills that match the job description and show us your enthusiasm for working with prestige vehicles.
Be Clear and Concise: When filling out your application, keep your language clear and concise. We want to see your qualifications and experience without wading through unnecessary fluff. Stick to the point and make every word count!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join our team!
How to prepare for a job interview at Jago Consultants
✨Know Your Warranty Procedures
Familiarise yourself with the warranty processes specific to the automotive industry. Understand the key steps involved in processing claims, including documentation and parts return procedures. This knowledge will help you demonstrate your expertise and confidence during the interview.
✨Showcase Your Attention to Detail
As a Warranty Administrator, attention to detail is crucial. Prepare examples from your past experience where your meticulous nature helped resolve issues or improve processes. Be ready to discuss how you ensure accuracy in your work, especially when handling claim information.
✨Brush Up on Technical Knowledge
Since technical knowledge is a requirement for this role, make sure you're up to speed on common vehicle issues and warranty-related terms. Being able to speak confidently about technical aspects will impress the interviewers and show that you’re serious about the position.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think of situations where you've had to investigate rejected claims or manage parts returns. Practising your responses will help you articulate your thought process clearly and effectively during the interview.
