Our client is a main car dealership looking to recruit an experienced Parts Advisor to join their team in Diss site
Location – Diss
Salary – £24,000 , plus Bonus
Hours – Mon to Fri 8am to 5.30pm and 1 in 2 Saturdays 8.30am to 12.30pm
Parts Advisor Role:
- To Handle sales of parts to the public and trade by telephone, fax and in person at the Retail/Trade Counter, and to operate the relevant Departmental Procedures to a high standard to ensure customer satisfaction.
To supply parts as requested to the Service Department - To raise and maintain legible And accurate records as laid down in Company Procedures.
- To inspect parts in front of The customer as laid down in the Company Procedures.
- To inspect incoming goods against the relevant documentation, and to report and record any discrepancies.
- To place incoming stock in correct binning locations.
- To pick customer orders and Place them in the correct area e.g. delivery area/inter-branch transfers, together with the relevant documentation.
- To report and record any discrepancies/damage to stock parts.
- To operate computers and other machinery/equipment in accordance with Company Procedures/Manufacturers’ instructions.
- To support and implement the Company’s Quality System and carry out the responsibilities documented in the relevant Procedures Manuals.
- To maintain the cleanliness of the customer area/warehouse.
- To maintain a neat and tidy personal appearance
- To observe all Health, Safety and Fire Regulations.
Requirements
2-years experience as a Service Advisor, preferably with a main dealership Full driving licenceExcellent communication skillsExcellent Customer Service skills
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Parts Advisor in Diss employer: Jago Consultants
Jago Consultants is an excellent employer, offering a supportive and friendly work environment in Basingstoke where teamwork and customer satisfaction are at the forefront. Employees benefit from ongoing training and development opportunities, ensuring personal growth while contributing to a dynamic team that values enthusiasm for the motor trade. With a focus on delivering exceptional service, Jago Consultants fosters a culture of collaboration and respect, making it a rewarding place to build a career.
