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- Tasks: Assist customers with parts sales and maintain accurate records in a fast-paced environment.
- Company: Join a leading car dealership known for its commitment to customer satisfaction.
- Benefits: Competitive salary of £24,000 plus bonuses, with regular hours and weekends off.
- Why this job: Be part of a dynamic team and enhance your customer service skills in the automotive industry.
- Qualifications: 2 years of experience as a Service Advisor and excellent communication skills required.
- Other info: Opportunity for career growth in a supportive and professional environment.
The predicted salary is between 24000 - 33600 £ per year.
Our client is a main car dealership looking to recruit an experienced Parts Advisor to join their team in Diss.
Location: Diss
Salary: £24,000, plus Bonus
Hours: Mon to Fri 8am to 5.30pm and 1 in 2 Saturdays 8.30am to 12.30pm
Parts Advisor Role:
- Handle sales of parts to the public and trade by telephone, fax and in person at the Retail/Trade Counter, ensuring customer satisfaction.
- Supply parts as requested to the Service Department.
- Raise and maintain legible and accurate records as laid down in Company Procedures.
- Inspect parts in front of the customer as laid down in the Company Procedures.
- Inspect incoming goods against the relevant documentation, and report and record any discrepancies.
- Place incoming stock in correct binning locations.
- Pick customer orders and place them in the correct area e.g. delivery area/inter-branch transfers, together with the relevant documentation.
- Report and record any discrepancies/damage to stock parts.
- Operate computers and other machinery/equipment in accordance with Company Procedures/Manufacturers’ instructions.
- Support and implement the Company’s Quality System and carry out the responsibilities documented in the relevant Procedures Manuals.
- Maintain the cleanliness of the customer area/warehouse.
- Maintain a neat and tidy personal appearance.
- Observe all Health, Safety and Fire Regulations.
Requirements:
- 2 years experience as a Service Advisor, preferably with a main dealership.
- Full driving licence.
- Excellent communication skills.
- Excellent Customer Service skills.
Parts Advisor in Diss employer: Jago Consultants
Contact Detail:
Jago Consultants Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor in Diss
✨Tip Number 1
Get to know the company inside out! Research their values, culture, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being a part of their team.
✨Tip Number 2
Practice your pitch! You want to be able to confidently explain why you're the perfect fit for the Parts Advisor role. Highlight your experience and skills, especially in customer service and parts handling.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. They can provide insider tips and might even put in a good word for you. Plus, it shows initiative!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace Parts Advisor in Diss
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Parts Advisor. Use keywords from the job description to show we’re on the same page. This helps us see how you fit into our team!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Share why you’re passionate about the role and how your skills align with what we’re looking for. Keep it friendly and professional!
Show Off Your Customer Service Skills: Since customer satisfaction is key, give examples of how you've excelled in customer service before. We love to see how you’ve made a difference in previous roles!
Apply Through Our Website: We recommend applying directly through our website for a smoother process. It’s quick and easy, plus you’ll be one step closer to joining our awesome team!
How to prepare for a job interview at Jago Consultants
✨Know Your Parts
Familiarise yourself with common car parts and their functions. Being able to discuss specific parts and their applications will show your expertise and enthusiasm for the role.
✨Customer Service Focus
Prepare examples of how you've provided excellent customer service in the past. Think about situations where you resolved issues or went above and beyond for a customer, as this is crucial for a Parts Advisor.
✨Understand the Company Procedures
Research the company’s procedures and quality systems. Be ready to discuss how you would adhere to these processes, especially regarding stock management and customer interactions.
✨Dress the Part
Make sure to present yourself neatly and professionally. A tidy appearance reflects your attention to detail and respect for the workplace, which is important in a customer-facing role.
