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- Tasks: Provide IT support and upgrade over 550 PCs in a local school.
- Company: Join a supportive school environment with a focus on technology.
- Benefits: Earn £10-£12 per hour, with potential for longer-term work.
- Why this job: Kickstart your IT career while making a difference in education.
- Qualifications: Valid DBS, knowledge of Windows and Microsoft Office support.
- Other info: Immediate start available, great team atmosphere!
The predicted salary is between 10 - 12 £ per hour.
IT Desktop Support Technician needed at local school for a minimum of 4 weeks, with potential for longer!
Must hold valid DBS.
Hourly rate: £10 – £12 per hour on PAYE (Immediate Start Available).
Hours: 8am – 4:30pm with an hour unpaid lunch (37.5 hours per week).
Location: Near Ashton-Under-Lyne.
Reporting to the School’s IT Manager, as the IT Desktop Support Engineer you will be involved with upgrades on over 550 PCs and general day-to-day IT support within the school. It is essential you hold a valid DBS.
Desirable Skills:
- Good knowledge of desktop technologies for Windows 7 through to Windows 10 support.
- 1st and 2nd Line Microsoft Office 2010 / 2013 / 2016 / Office365.
- Maintenance and troubleshooting of printers.
- Good communication skills – written and verbal.
- Ability to work as part of a team.
- Ability to diagnose faults and find solutions.
- Ability to maintain strong relationships with customers.
- Able to follow agreed procedures and documentation.
- User administration of Microsoft Server 2008 / 2012 / 2016.
- User administration of Exchange 2010 / 2013 / 2016 / Office365.
- A base understanding of networking protocols and devices.
Desktop Support Technician employer: Jago Consultants
Contact Detail:
Jago Consultants Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Desktop Support Technician
✨Tip Number 1
Network, network, network! Reach out to your contacts in the IT field and let them know you're on the lookout for a Desktop Support Technician role. You never know who might have a lead or can put in a good word for you!
✨Tip Number 2
Prepare for interviews by brushing up on your technical skills. Make sure you can confidently discuss your experience with Windows 7 to 10, Microsoft Office, and troubleshooting printers. We want you to shine when it comes to showcasing your expertise!
✨Tip Number 3
Don’t forget to highlight your communication skills! As a Desktop Support Technician, you'll need to explain tech issues to non-techy folks. Practice how you’d break down complex problems into simple terms – it’ll make a big difference in interviews.
✨Tip Number 4
Apply through our website for the best chance of landing that job! We’re always looking for passionate individuals like you, and applying directly can help us see your application faster. Let’s get you started on this exciting journey!
We think you need these skills to ace Desktop Support Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with desktop technologies and IT support. We want to see how your skills match the job description, so don’t be shy about showcasing your knowledge of Windows and Microsoft Office!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Desktop Support Technician role. Share specific examples of your troubleshooting skills and how you’ve helped customers in the past.
Show Off Your Communication Skills: Since good communication is key in this role, make sure your written application reflects that. Keep your language clear and concise, and don’t forget to proofread for any typos or errors before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Jago Consultants
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of desktop technologies, especially Windows 7 to 10 and Microsoft Office versions. Be ready to discuss troubleshooting techniques for common issues, as well as any experiences you've had with upgrades or maintenance.
✨Show Off Your Communication Skills
Since good communication is key in this role, practice explaining technical concepts in simple terms. Think about examples where you've successfully communicated with non-technical users or worked as part of a team to solve IT problems.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific IT support scenarios. Prepare by thinking through past experiences where you diagnosed faults or resolved issues, and be ready to explain your thought process clearly.
✨Understand the School Environment
Research the school and its IT needs. Familiarise yourself with the types of systems they use and think about how you can contribute to their IT support. Showing that you understand their environment will demonstrate your commitment and enthusiasm for the role.