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For Companies At a Glance
- Tasks: Assist customers with vehicle service needs and provide professional advice.
- Company: Friendly main car dealership in Eastbourne, East Sussex.
- Benefits: Full training provided, supportive team environment, and career growth opportunities.
- Why this job: Kickstart your career in the motor trade with no prior experience needed!
- Qualifications: Strong customer service skills and a passion for the motor industry.
- Other info: Minimum wage salary with potential for advancement.
Job Description
We are working on an exciting new role with a Main Car Dealership in the Eastbourne area of East Sussex.
My client are actively looking for a Trainee Customer Service Advisor to join their friendly and busy team.
No Automotive experience necessary – this is a great role for someone who wants to start in the motor trade – full training will be given, however strong organisational skills, a friendly manner and a strong customer service background are essential.
Job Role – Motor Vehicle Customer Service Advisor
Salary – Minimum Wage
Trainee Customer Service Advisor Duties include:
For this Trainee Customer Service Advisor position you will have:
As a Trainee Customer Service Advisor you will ensure the highest standard of courtesy and professionalism when interacting with customers and members of the public.
In particular my client is looking for some one with strong customer service skills who has excellent customer rapport and can deliver great CSI results, along with being confident with up-sell opportunities.
Customer Service Advisor employer: Jago Consultants
Contact Detail:
Jago Consultants Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor
✨Tip Number 1
Get to know the company before your interview! Research their values, culture, and any recent news. This will help us tailor our answers and show genuine interest in the role.
✨Tip Number 2
Practice common interview questions related to customer service. Think about how you can highlight your organisational skills and friendly manner. We want to be ready to impress with real-life examples!
✨Tip Number 3
Dress smartly and arrive early for your interview. First impressions matter, and we want to show that we’re serious about joining their team. Plus, it gives us a moment to relax before the big moment!
✨Tip Number 4
Follow up after the interview with a thank-you email. It’s a great way to reiterate our enthusiasm for the role and keep us fresh in their minds. Let’s make sure they remember us!
We think you need these skills to ace Customer Service Advisor
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your previous customer service experience in your application. We want to see how you've made customers feel valued and satisfied, so share specific examples that showcase your friendly manner and strong communication skills.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the role of Trainee Customer Service Advisor. Mention your enthusiasm for the motor trade and how you can contribute to our friendly team at the dealership.
Be Professional Yet Approachable: When writing your application, strike a balance between professionalism and approachability. Use a friendly tone that reflects your personality while ensuring your application is well-structured and free from errors. We love a good mix!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Jago Consultants
✨Know Your Customer Service Basics
Brush up on your customer service skills before the interview. Think about your past experiences where you’ve provided excellent service, even if it’s not in the automotive sector. Be ready to share specific examples that highlight your friendly manner and organisational skills.
✨Research the Company
Take some time to learn about the Main Car Dealership and its values. Understanding their approach to customer service and the motor trade will help you tailor your answers during the interview. It shows you’re genuinely interested in the role and the company.
✨Prepare for Common Questions
Anticipate questions like 'How would you handle an unhappy customer?' or 'What does good customer service mean to you?'. Practising your responses can help you feel more confident and articulate during the interview.
✨Show Enthusiasm for the Motor Trade
Even if you don’t have automotive experience, express your passion for the industry. Talk about why you want to be a part of the motor trade and how you can contribute to the team. Employers love candidates who are eager to learn and grow!
