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For Companies At a Glance
- Tasks: Join a passionate team delivering top-notch customer service in the automotive industry.
- Company: A leading automotive retailer known for its commitment to excellence and customer satisfaction.
- Benefits: Enjoy a structured work schedule with alternate Saturdays off and a supportive team environment.
- Why this job: This role offers a chance to grow your career while making a real impact on customer experiences.
- Qualifications: Previous experience as a Service Advisor in a main dealership is essential.
- Other info: Contact Gary at Jago Consultants for more details and to kickstart your application!
The predicted salary is between 28800 - 43200 ÂŁ per year.
Our client is a leading automotive retailer seeking an experienced automotive Service Advisor for their dealership.
The ideal candidate will have prior experience as a Service Advisor in a main dealership, be enthusiastic, possess a natural rapport with customers, and be skilled in selling the features and benefits of work.
The role includes:
- Working with a dedicated team passionate about delivering excellent customer service.
- Taking responsibility for your customers, ensuring their expectations are met, and focusing on areas such as customer concerns and VHC up-sell.
- Being customer-focused, prioritizing workload to meet customer expectations.
- Having a confident approach and good technical understanding to support up-selling techniques.
As a Service Advisor:
- Ideally, you will be an experienced Main Dealer Service Advisor with a solid career background.
- This hands-on role involves liaising daily with all dealership departments.
- You should be charismatic, driven to succeed, focused on excellent customer service, and eager to advance your career.
Package:
Hours: Monday to Friday, 8am to 6pm, with alternate Saturdays.
Contact: Gary at Jago Consultants for more information.
By submitting your details via our online form and attaching your CV, you agree to our privacy policy. We will contact you to discuss your needs and inform you of relevant vacancies.
Client testimonials:
- \”You guys make it personal and go the extra mile to help. Thanks so much\” – N Ball
- \”Definitely stood out against other agencies\” – P Saso
- \”Amazing company, not like the rest of the recruiters out there. Really listened to my wants/needs and will recommend to friends/colleagues\” – S Dunlop
- \”The culture of this company is great and everyone I worked with was amazing\”
- \”Fantastic – they were brilliant. Best agency ever!!\”
- \”Karen has been a great help in my career change and I will recommend you guys to friends and colleagues\”
- \”Brilliant help from Andy, hats off to him\” – B Friend
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Customer Service Advisor employer: Jago Consultants
Contact Detail:
Jago Consultants Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor
✨Tip Number 1
Familiarise yourself with the latest automotive trends and technologies. This knowledge will not only help you in conversations with customers but also demonstrate your commitment to the role and the industry.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in role-play scenarios. This can help you refine your ability to handle customer concerns and upsell effectively, which is crucial for a Service Advisor.
✨Tip Number 3
Network with current or former Service Advisors in the automotive industry. They can provide valuable insights into the role and may even refer you to opportunities within their dealerships.
✨Tip Number 4
Prepare specific examples from your past experience that showcase your ability to meet customer expectations and resolve issues. Being able to articulate these during an interview will set you apart from other candidates.
We think you need these skills to ace Customer Service Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Service Advisor, particularly in a main dealership. Emphasise your customer service skills and any achievements related to upselling or customer satisfaction.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the automotive industry. Mention specific examples of how you've successfully met customer expectations and contributed to team success in previous positions.
Highlight Relevant Skills: In your application, focus on skills that align with the job description, such as your ability to build rapport with customers, technical understanding of vehicles, and experience in prioritising workloads effectively.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in customer service roles.
How to prepare for a job interview at Jago Consultants
✨Show Your Enthusiasm
Make sure to express your passion for customer service and the automotive industry. A genuine enthusiasm can set you apart from other candidates and demonstrate your commitment to the role.
✨Demonstrate Your Technical Knowledge
Be prepared to discuss your technical understanding of vehicles and how it relates to the services offered. This will help you showcase your ability to support up-selling techniques effectively.
✨Prepare for Customer Scenarios
Think of examples from your past experience where you successfully handled customer concerns or upsold services. Being able to articulate these scenarios will highlight your problem-solving skills and customer focus.
✨Ask Insightful Questions
Prepare thoughtful questions about the dealership's approach to customer service and team dynamics. This shows your interest in the company and helps you assess if it's the right fit for you.