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- Tasks: Deliver exceptional customer service and manage service enquiries at a prestigious car dealership.
- Company: Join a renowned car brand known for its luxury and quality.
- Benefits: Long-term career progression and a supportive work environment.
- Why this job: Kickstart your career in the automotive industry with a focus on customer satisfaction.
- Qualifications: Experience as a service advisor and a positive attitude towards customer service.
- Other info: Opportunity to upsell services and perform vehicle inspections.
The predicted salary is between 1200 - 1680 £ per month.
A prestigious car dealership is seeking a Trainee Service Advisor to deliver exceptional customer service. This role involves managing service enquiries, meeting customers to identify their needs, and providing updates throughout the day. You will also upsell additional services and perform inspections prior to handover.
The ideal candidate will bring experience as a service advisor within a franchised dealership and have a positive attitude towards customer service. Long-term career progression is offered.
Trainee Service Advisor – Prestige Car Brand in Crawley employer: Jago Consultants
Contact Detail:
Jago Consultants Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Service Advisor – Prestige Car Brand in Crawley
✨Tip Number 1
Get to know the company inside out! Research the prestigious car brand and its values. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Role-play common scenarios you might face as a Trainee Service Advisor. This will boost your confidence and prepare you for those tricky questions about handling customer enquiries.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider tips and even lead to referrals, which can be a game-changer in landing that job.
✨Tip Number 4
Don’t forget to apply through our website! We make it super easy for you to submit your application and stand out from the crowd. Plus, it shows you’re serious about joining our team!
We think you need these skills to ace Trainee Service Advisor – Prestige Car Brand in Crawley
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights any relevant experience you have as a service advisor. We want to see how your skills align with the role, so don’t be shy about showcasing your customer service prowess!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the prestige of the brand. Let us know why you’re the perfect fit and how you can contribute to our team.
Showcase Your Customer Service Skills: Since this role is all about delivering exceptional customer service, make sure to include examples of how you've gone above and beyond for customers in the past. We love to see that positive attitude in action!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Jago Consultants
✨Know the Brand Inside Out
Before your interview, do some homework on the prestigious car brand. Familiarise yourself with their values, latest models, and any unique selling points. This will not only impress your interviewers but also help you tailor your answers to align with the brand's ethos.
✨Showcase Your Customer Service Skills
Since this role is all about delivering exceptional customer service, prepare examples from your past experiences where you went above and beyond for a customer. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your positive attitude.
✨Practice Upselling Techniques
Upselling is a key part of the Trainee Service Advisor role. Think of ways you can suggest additional services to customers without being pushy. Prepare a few scenarios in advance and practice how you would present these options to customers during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and the company. Consider asking about the training process for new service advisors or what success looks like in this position. It’s a great way to demonstrate your enthusiasm for long-term career progression.
