On behalf of our client we are looking for an experienced service administrator to join a busy commercial main dealer in Crawley.
Candidate Requirements
- Previous experience in a Customer Service role within a Vehicle Service Dealership is preferred but not essential
- Open attitude to learning and being part of a team
- Knowledge and experience of working with Microsoft packages (Outlook, Excel, Word, etc.)
- Great customer handling skills and being putting the customer first
- Excellent organisation skills to deal with a large administration workload and conflicting deadlines
- Excellent communication and interpersonal skills
- A flexible approach to work duties with a willingness to learn
- One Link Experience / CV Link Fleet booking system
Job Responsibilities
- Administration support for the service department and site manager.
- Taking bookings via telephone, email and in person.
- Organising collections/drop offs of customer vehicles.
- Telephoning customers to ensure vehicles are ready for collection.
Salary: up to £23,000
Hours
45 hours per week Monday to Friday 07:00-17:00 with a 1-hour unpaid lunch break. Saturdays 07:00 to 13:00 in accordance with the Company Rota.
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Service Administrator in Crawley Down employer: Jago Consultants
Jago Consultants is an excellent employer, offering a supportive and friendly work environment in Basingstoke where teamwork and customer satisfaction are at the forefront. Employees benefit from ongoing training and development opportunities, ensuring personal growth while contributing to a dynamic team that values enthusiasm for the motor trade. With a focus on delivering exceptional service, Jago Consultants fosters a culture of collaboration and respect, making it a rewarding place to build a career.
