Warranty Administrator needed by Automotive Motor Garage. Previous experience within the motor trade is essential for this Warranty Administration role.
Salary circa 28k / Monday to Friday / Canterbury in Kent
Our client is a main car dealership looking to recruit an experienced, Warranty Administrator for their car dealership.
Warranty Administrator Role:
- To ensure accurate submissions of warranty and goodwill claims on a daily basis and monitor warranty reports
- Ensure all administrative functions within the warranty department are carried out in accordance with company policies
- Administer warranty policy in the best interests of the dealership, manufacturer and customer
- To keep accurate records of warranty submissions, credits, rejections and customer contributions towards goodwill claims
- Inform all relevant staff of forthcoming recall campaigns and changes in warranty/goodwill procedure
- Ensure that all frontline staff complete the records correctly when warranty is diagnosed on a vehicle
- Maintain relationships with other staff members, specialist repairers and manufacturers’ representatives
- Maintain knowledge on all warranty procedures and documentation
- Support other staff members on all warranty related matters
About You:
- Organised and efficient to deal with the volume of paper work
- Friendly and approachable, you will be expected to offer advice and corrective feedback to both technicians and service reception
- Disciplined with a passion for attention to detail
- Be a professional, enthusiastic and experienced individual
Offering a very competitive salary depending on experience
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Warranty Administrator in Canterbury employer: Jago Consultants
Jago Consultants is an excellent employer, offering a supportive and friendly work environment in Basingstoke where teamwork and customer satisfaction are at the forefront. Employees benefit from ongoing training and development opportunities, ensuring personal growth while contributing to a dynamic team that values enthusiasm for the motor trade. With a focus on delivering exceptional service, Jago Consultants fosters a culture of collaboration and respect, making it a rewarding place to build a career.
