My client is a Prestigious Main Dealer looking to recruit a Service Administrator to join their busy department.
The role is to work in the Aftersales department and to support the front-line team.
Duties will include
- Taking incoming booking calls, providing service quotes, and reserving loan cars / collection appointments
- Raising paper work / job packs in preparation of customer’s appointments
- Making outbound calls for: VHC follow-up to appoint customers, make booking appointments for specially ordered parts
- Updating vehicle and customer records
- Supporting front-line staff with administration duties
About you
- You will need a minimum of 1 years experience as a Service Administrator with previous experience with Kerridge/ADP
- You will be enthusiastic, self-motivated, and wanting to deliver your best. The role requires someone who has strong selling skills, as you will be required to promote services and previously unsold work to customers.
- You will need excellent communication and telephone skills
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Service Administrator in Aylesford employer: Jago Consultants
Jago Consultants is an excellent employer, offering a supportive and friendly work environment in Basingstoke where teamwork and customer satisfaction are at the forefront. Employees benefit from ongoing training and development opportunities, ensuring personal growth while contributing to a dynamic team that values enthusiasm for the motor trade. With a focus on delivering exceptional service, Jago Consultants fosters a culture of collaboration and respect, making it a rewarding place to build a career.
