At a Glance
- Tasks: Lead and grow the service team while enhancing customer satisfaction.
- Company: Busy main dealership in the Ashford area with a focus on excellence.
- Benefits: Negotiable salary, bonus opportunities, and long-term career progression.
- Why this job: Make a real impact by leading a dynamic team in a thriving environment.
- Qualifications: Proven leadership skills and experience in aftersales or service management.
- Other info: Join a supportive team dedicated to professional growth and success.
The predicted salary is between 36000 - 60000 £ per year.
A busy main dealership in the Ashford area is seeking an experienced Aftersales Manager / Service Manager to oversee operations in their service department. The role involves monitoring performance, managing and coaching staff to enhance customer satisfaction, and controlling costs. Ideal candidates will demonstrate leadership and have a proven track record. This position offers a negotiable salary based on experience along with a bonus and potential long-term career progression.
Service & Aftersales Manager — Lead & Grow the Team (Bonus) in Ashford employer: Jago Consultants
Contact Detail:
Jago Consultants Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service & Aftersales Manager — Lead & Grow the Team (Bonus) in Ashford
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry, especially those who might know about openings in service management. A personal recommendation can make all the difference.
✨Tip Number 2
Prepare for interviews by researching the dealership and its service department. Understand their values and customer satisfaction strategies so you can showcase how your leadership style aligns with their goals.
✨Tip Number 3
Showcase your achievements! When discussing your experience, highlight specific examples of how you've improved performance or customer satisfaction in previous roles. Numbers speak volumes!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Service & Aftersales Manager — Lead & Grow the Team (Bonus) in Ashford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in aftersales and service management. We want to see how you've led teams and improved customer satisfaction, so don’t hold back on those achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've managed operations and coached staff in the past.
Showcase Your Leadership Skills: In both your CV and cover letter, emphasise your leadership experience. We’re looking for someone who can inspire and grow a team, so share any relevant stories that demonstrate your ability to lead effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the role!
How to prepare for a job interview at Jago Consultants
✨Know Your Numbers
Before the interview, brush up on key performance metrics relevant to aftersales and service management. Be ready to discuss how you've improved customer satisfaction scores or reduced costs in previous roles. This shows you understand the business side of things.
✨Showcase Your Leadership Style
Prepare examples that highlight your leadership skills. Think about times when you successfully coached a team member or implemented a new process that improved efficiency. This will demonstrate your ability to lead and grow a team effectively.
✨Understand the Dealership's Culture
Research the dealership and its values. Tailor your responses to align with their culture and mission. Showing that you fit into their environment can set you apart from other candidates.
✨Ask Insightful Questions
Prepare thoughtful questions about the service department's current challenges and future goals. This not only shows your interest in the role but also gives you insight into what they value most in a candidate.