Role: 1st Line IT Support Technician – Remote WorkingSector: MSP IT Support CompanyLocation: Bristol (ideally to live within 30 miles) so Cardiff, Gloucester, Weston, Bath, Chippenham etc will be fine.
This is an opportunity to join a well-established IT Support Company, based in Bristol, providing support to a variety of customers across the area. They are looking for an enthusiastic person to join the busy IT team.
Working from home you will be supporting their customers via telephone, email and remote support tools. As part of the desktop support role you will get the chance to be hands-on with all server and desktop products, as well as a variety of networking and other components such as routers, printers and bespoke applications.
Full training will be provided and you will be joining an experienced team. For the right candidate there are progression opportunities within the company.
1st Line IT Support – Essential skills:
- Ideally, a minimum of 12-months experience working in a similar IT Support role
Knowledge of Microsoft Office
2010 / 2013 / 2016
-
Knowledge of Microsoft Office
2010 / 2013 / 2016
/ Office365 would be an advantage
- Maintenance and troubleshooting of printers
- Good communication skills – written and verbal
- Ability to work as part of a team
- Ability to diagnose faults and find solutions.
- Ability to maintain strong relationship with customers
- Able to follow agreed procedures and documentation
- A base understanding of networking protocols and devices
A minimum of 12 months experience in a similar environment is required, either with an IT Support company or within an in-house support department.
Package:A basic salary range of upto £25,000 (depending on experience)
Progression opportunities within the company
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1St Line It Support Technician employer: Jago Consultants
Jago Consultants is an excellent employer, offering a supportive and friendly work environment in Basingstoke where teamwork and customer satisfaction are at the forefront. Employees benefit from ongoing training and development opportunities, ensuring personal growth while contributing to a dynamic team that values enthusiasm for the motor trade. With a focus on delivering exceptional service, Jago Consultants fosters a culture of collaboration and respect, making it a rewarding place to build a career.
