At a Glance
- Tasks: Support clients with household and landlord insurance, managing policies and renewals.
- Company: Award-winning independent insurance broker with a friendly, family-run culture.
- Benefits: Generous salary, supportive environment, and career growth opportunities.
- Other info: Work independently while being part of a collaborative team.
- Why this job: Join a dynamic team and make a real impact in the insurance industry.
- Qualifications: Understanding of household insurance and strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Jaggi and Co are an Independent, award-winning Insurance Broker with longstanding client and Insurer relationships and access to Lloyds of London. We are a company where relationships, expertise, and exceptional service are at the heart of everything they do. Now part of the wider JMG Group who are a top 30 UK Broker, placing £350m+ Gross Written Premium annually.
We are looking for a motivated and detail-driven Household & Residential Landlord Account Handler to become a key part of their growing team. In this role, you will work closely with a portfolio of valued clients, providing professional support across policy administration, renewals, new business opportunities and day-to-day account management. This is a fantastic opportunity to build your career within a supportive business that combines strong market presence with the friendly, collaborative culture that only a family-run company can offer.
Key Skills Required:
- Working understanding of Household insurance policies to include bedroom rated and HNW requirements.
- Working understanding of Residential Landlords covers and associated requirements.
- Knowledge of underwriting terms, policy wording, and coverage limits.
- Ability to process mid-term adjustments, renewals, and claims queries.
- Investigation skills to resolve policy issues and coverage gaps.
- Clear communication with clients, brokers, and insurers; thinking pro-actively about risk and protection for the client.
- Ability to explain complex policy details in simple terms.
- Strong listening skills to understand client needs.
- Keeping track of deadlines (renewals, endorsements, documentation).
- Professional and trustworthy.
- Team Player but able to work independently.
- Navigation of standard office PC Systems.
- Essential working knowledge of Microsoft Word and Excel.
- Working knowledge of insurer platforms systems. Use of Open GI (MISYS) would be beneficial.
- Accurate data entry and documentation of customer information in line with Industry and FCA regulations and GDPR.
Salary, Benefits & Hours: Generous salary (depending on experience).
Account Handler - Household & Residential Landlord Insurance in Isleworth employer: Jaggi & Co
Jaggi and Co is an exceptional employer, offering a supportive and collaborative work environment that fosters professional growth within the insurance industry. As part of the JMG Group, employees benefit from strong market presence and access to extensive resources, while enjoying a family-run culture that prioritises relationships and exceptional service. This role as an Account Handler not only provides competitive salary packages but also the opportunity to work closely with valued clients, enhancing your skills in a dynamic and rewarding setting.
StudySmarter Expert Advice🤫
We think this is how you could land Account Handler - Household & Residential Landlord Insurance in Isleworth
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry, especially those who might know someone at Jaggi and Co. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of household insurance policies and residential landlord covers. We want you to be able to discuss these topics confidently and show how you can add value to their team.
✨Tip Number 3
Showcase your communication skills! During interviews, make sure to explain complex policy details in simple terms. This will demonstrate your ability to connect with clients and ensure they feel understood.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for motivated individuals who are ready to join a supportive and collaborative culture.
We think you need these skills to ace Account Handler - Household & Residential Landlord Insurance in Isleworth
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your understanding of household insurance policies and any relevant experience with residential landlords. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background aligns with our values at Jaggi and Co. Remember, we love a friendly tone, so let your personality come through!
Showcase Your Communication Skills:Since clear communication is key in this role, make sure your application is well-structured and free of errors. We appreciate attention to detail, so take the time to proofread and ensure everything flows nicely.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensures you’re considered for this fantastic opportunity!
How to prepare for a job interview at Jaggi & Co
✨Know Your Insurance Stuff
Make sure you brush up on your knowledge of household insurance policies and residential landlord covers. Be ready to discuss specific terms, policy wording, and coverage limits. This will show that you’re not just interested in the role but also have a solid understanding of what it entails.
✨Showcase Your Communication Skills
Since clear communication is key in this role, practice explaining complex insurance concepts in simple terms. You might even want to prepare a few examples of how you've successfully communicated with clients or resolved issues in the past. This will demonstrate your ability to connect with clients and colleagues alike.
✨Demonstrate Your Detail Orientation
As an Account Handler, attention to detail is crucial. Prepare to discuss how you keep track of deadlines and manage documentation accurately. You could share specific instances where your meticulous nature helped prevent issues or improved client satisfaction.
✨Be a Team Player
While you’ll need to work independently, showing that you can collaborate effectively with others is essential. Think of examples where you’ve worked as part of a team to achieve a common goal, especially in a fast-paced environment. This will highlight your adaptability and commitment to the company culture.