Solution Consultant

JAGGAER provides an intelligent Source-to-Pay and Supplier Collaboration Platform that empowers organizations to manage and automate complex processes while enabling a highly resilient, responsible, and integrated supplier base. With 30 years of expertise, we specialize in solving complex procurement and supply chain challenges across various industries.

Our 1,200+ global employees are obsessed with ensuring customers get full value from our products – ultimately enhancing and transforming their businesses.

For more information, visit www.jaggaer.com

Principal Responsibilities

• Use extensive product and industry knowledge to effectively serve as the business/functional advisor for large, complex, cross-product, high-profile projects, translating business requirements into solution needs while configuring the application to meet those objectives.
• Consistently and independently build functional solutions within the Statement of Work (SOW) specifications, meeting all scope, time, and budget requirements.
• Develop and maintain project documentation with minimal or no support from others.
• Lead the collaboration with other departments within JAGGAER to address and resolve client issues. Proactively establishes communications with JAGGAER peers across departments to avoid issues.
• Manage a portfolio of assigned implementation projects, including large, complex projects, and may carry a heavier project load when the business dictates.
• Proactively and accurately identify and manage project risks, including s/w issue resolution, scope challenges, and project delays, and is often able to avoid issues with early identification of the risk.
• Independently lead on-site and remote requirement-gathering sessions.
• Establish and manage relationships with clients to sustain a strong business connection.
• Ensure a successful client transition from Implementation to Support.
• Provide guidance for and deliver against all project controls, including budget vs. actual for project hours, forecast accuracy, and revenue attainment, with a high degree of accuracy and less support.
• Manage communication of appropriate project information to clients and within JAGGAER, including executives and senior-level management.
• Identify, communicate, and manage changes to project scope that have an impact on the company’s resources, time, and/or financial commitments via a change order process.
• Provide continual work direction and mentoring to other team members and influence others through motivation and encouragement to accomplish team goals.
• Relay business process recommendations based on client requirements.
• Develop and consult on best practice recommendations for business process changes.
• Develop and lead the adoption of best practices.
• Manage additional stretch assignments beyond client projects.

Position Requirements

• Bachelor\’s degree preferred
• 7+ years of business experience with 3+ years of demonstrated experience in application implementations /providing consulting services in a client environment
• 5+ years of eProcurement, InSupply Chain, or Contract Lifecycle Management software application experience is preferred.
• Significant experience implementing software-as-a-service (SaaS) software solutions or ERPs with systems integration preferred.
• Excellent project management, interpersonal, negotiation, communication, presentation, documentation, and problem-solving skills.
• Must be able to learn quickly, make strong individual contributions, and handle multiple projects simultaneously in a team environment.
• Ability to consistently act independently, take initiative, and drive tasks and issues to resolution.
• Strong, executive-level presence and experience in facilitation.
• Excellent written and verbal communication skills are a must. Will work extensively over the phone and in person with clients and suppliers.
• Hands-on experience with project management methodologies; Waterfall is preferred
• Business automation and workflow process development are desirable.
• Proficient in the use of PowerPoint, Project, Visio, Excel, and Word as well as other typical business productivity tools.
• Is experienced, confident, articulate, succinct, professional, and has sound judgment and critical thinking skills.
• Innovative, forward-thinking, develop and scrutinize best practices.
• Early adopter and able to influence change.
• Successfully manage a changing environment.
• Required to travel domestically and internationally. Travel ranges from 20-30%. Passport required for international travel.
• Strong written and verbal English Language essential, additional languages preferred

Our Offer

• International and professional environment with global career opportunities. Social and friendly office located in the heart of Farringdon, London
• Trust-based flexible work culture, and rewarding commission and bonus schemes
• \\\”Work from abroad\\\” policy for up to one month per year, Birthday day off, and two extra paid leave days for volunteering, Private health insurance, dental insurance, and health cash plan, cycle-to-work scheme
• Office breakfast every Wednesday, office drinks every Thursday, and summer and winter parties

Our Values

At JAGGAER, our business is about people. Our products are built on intellectual property, but the real differentiator is the teams behind them–the way we collaborate, innovate, solve problems, and deliver for customers. TEAM gives us a common set of expectations for how we work together across products, cultures, and geographies.

Transparency – Openness Builds Trust

Candor strengthens relationships, speeds decision-making, and ensures problems are solved together—with customers, teammates, and partners.

Entrepreneurial Spirit – Own It, Drive It, Make It

A scrappy, customer-obsessed, problem-solving mindset is at the cornerstone of both organizational and personal growth

Accountability – Thumbs In, Not Fingers Out

We take responsibility ourselves before pointing elsewhere

Metrics-Driven Results – Outcomes Over Activities

Data and evidence guide our decisions, help us course-correct quickly, and ensure we’re delivering real impact

Apply now and be part of our success!