Technical Community Manager - RuneScape

Technical Community Manager - RuneScape

Full-Time 40000 - 50000 £ / year (est.) Home office (partial)
Jagex

At a Glance

  • Tasks: Bridge the gap between RuneScape's community and developers while managing exciting user-generated plugins.
  • Company: Join Jagex, a leading game developer with a passion for community engagement.
  • Benefits: Flexible working options, generous perks, and a supportive team environment.
  • Other info: Opportunity to grow your skills in a dynamic and collaborative gaming environment.
  • Why this job: Be at the forefront of community-driven development in the iconic world of RuneScape.
  • Qualifications: Experience in community management or game development, plus knowledge of scripting languages.

The predicted salary is between 40000 - 50000 £ per year.

Location: Cambridge, UK – (This position can accommodate flexible working options. However, candidates must be based (or be willing to relocate) within a comfortable commuting distance of our Cambridge office to be able to attend onsite as required).

Are you a community driven, technically minded individual who loves bridging the gap between the player base and the development team? If so, we want to talk to you! Your role acts as a driving force in enabling an exciting new frontier of user-generated plugins for RuneScape. Blending development proficiency with people skills, you will build a development-centric community environment that bridges the gap between internal developers and our passionate community developers, arm them with the information to bring their ideas to life and guides our internal Plugin Project to success through continuous community developer involvement.

Through your own work to learn and comprehend the technology of RuneScape, and through partnering with the Technical Development Teams, you will act as the gateway to key information and discussions our community developers need to thrive.

What you’ll be doing:

  • Conceptualise and own the delivery of a Plugin Developer Program for RuneScape
  • Act as a technical bridge of RuneScape within the development community, ensuring access to key information and ensuring our product plan serves external developer needs
  • Learn our technology and coding languages to increasingly self‑serve the needs of our Plugin development community over time
  • Design and own events – physically and digitally – that connect our technical teams and plugin community
  • Create extensive documentation and guidance to maximise the potential of external Plugin Development
  • Design and maintain a developer journey into our ecosystem and supporting communities
  • Regularly review and maintain our Plugin Ecosystem, ensuring our best Plugins are highlighted for discovery
  • Identify gaps in community Plugin development and proactively drive executions
  • Manage the Plugin Community spaces to create an optimal development environment
  • Work closely with the rest of RS CM to promote and highlight Plugins that serve player needs

What we’re looking for:

  • Experience in Community Management or development of games – whether as part of a studio or within passion projects / kickstarters / indie projects; relative experience in both areas is highly desirable
  • Understanding of scripting languages such as LUA or Python, with a desire to deepen understanding of these languages and learn in‑house tools like RuneScript
  • Passion for MMORPGs and player development communities; strong familiarity with RuneScape is highly desirable
  • An understanding of what builds strong community and how to execute on it
  • Strong collaboration and communication skills, including proficiency at writing digestible technical documentation
  • Experience managing time effectively and contributing to the timely delivery of content against internal schedules

What we offer:

When you join Jagex you can look forward to a generous Perks We Honour our Vows by being honest and transparent; We are our Customers’ Heroes by striving to understand our team.

Technical Community Manager - RuneScape employer: Jagex

At Jagex, we pride ourselves on fostering a vibrant and inclusive work culture that champions creativity and collaboration. As a Technical Community Manager for RuneScape in Cambridge, you'll enjoy flexible working options, ample opportunities for professional growth, and the chance to engage with a passionate community of developers. Our commitment to transparency and support ensures that you can thrive in your role while contributing to the success of our innovative Plugin Developer Program.

Jagex

Contact Details:

Jagex Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Technical Community Manager - RuneScape

Tip Number 1

Get to know the company culture! Before your interview, dive into RuneScape's community and understand what makes it tick. This will help you connect with the team and show that you're genuinely interested in being part of their world.

Tip Number 2

Show off your skills! Prepare a portfolio or examples of your previous work that highlight your community management and technical abilities. This is your chance to demonstrate how you can bridge the gap between developers and the community.

Tip Number 3

Network like a pro! Reach out to current or former employees on platforms like LinkedIn. Ask them about their experiences and any tips they might have for your application process. It’s all about making connections!

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at Jagex.

We think you need these skills to ace Technical Community Manager - RuneScape

Community Management
Technical Proficiency
Scripting Languages (LUA, Python)
Documentation Skills
Event Design and Management
Collaboration Skills
Communication Skills

Some tips for your application 🫡

Show Your Passion for Community:Let us see your enthusiasm for community management and player engagement! Share any relevant experiences you've had, whether in gaming or other projects, that highlight your ability to connect with people and foster a vibrant community.

Highlight Your Technical Skills:We want to know about your experience with scripting languages like LUA or Python. If you've worked on any projects that involved coding or technical documentation, make sure to include those details to show us you're the right fit for bridging the gap between developers and the community.

Be Clear and Concise:When writing your application, keep it straightforward and easy to read. We appreciate well-structured documents that get straight to the point, so avoid jargon and focus on what makes you a great candidate for this role.

Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Jagex!

How to prepare for a job interview at Jagex

Know Your Community

Before the interview, dive deep into RuneScape's community. Familiarise yourself with current trends, popular plugins, and community feedback. This will not only show your passion but also help you discuss how you can bridge the gap between players and developers effectively.

Showcase Your Technical Skills

Brush up on your knowledge of scripting languages like LUA or Python. Be prepared to discuss your experience with these languages and any relevant projects you've worked on. If you have examples of documentation or guidance you've created, bring them along to demonstrate your ability to communicate technical concepts clearly.

Prepare for Scenario Questions

Think about potential scenarios you might face as a Technical Community Manager. How would you handle a conflict between community developers and internal teams? Prepare specific examples from your past experiences that highlight your problem-solving skills and ability to foster collaboration.

Engage with Their Vision

Understand Jagex's goals for the Plugin Developer Program and be ready to share your ideas on how to enhance it. Show enthusiasm for their vision and articulate how your background in community management and development aligns with their objectives. This will demonstrate your commitment to contributing positively to their team.