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- Tasks: Lead a team to provide insights on membership and sales for our studio.
- Company: Join Jagex, a leader in developing engaging online games like RuneScape.
- Benefits: Enjoy flexible working hours, private healthcare, and 25 days annual leave.
- Why this job: Make a significant impact on commercial decisions while working with creative teams.
- Qualifications: 5+ years in commercial analytics, strong communication skills, and a degree in a quantitative field.
- Other info: This hybrid role requires office attendance twice a month in Cambridge.
The predicted salary is between 43200 - 72000 £ per year.
The Lead Commercial Analyst will lead a small commercial analytics team that supports the whole studio by providing analytics and insights on our membership and sales. The role will be a central expert on commercial analytics. Ensuring analytics best practices to deliver insights that drive commercial decisions.
The Lead Analyst will deliver insights, learnings and guidance to pricing, strategy and our executive team and have a significant impact on the direction of our studio. As a lead analyst they will manage two commercial analysts, developing ways of working to deliver insights that help inform and improve commercial decisions.
This role will be part of the Analytics, Data Science and Engineering (ADSE) department. ADSE is the heart of player, product, and business insights on our games. The department acts as the analytics and data hub for the studio by supporting, gathering and maintaining analytics best practice.
The person in this role is most successful when they can merge technical, commercial understanding & analytical skill to provide insights and actionable results.This is a hybrid role, with attendance at our Cambridge office twice a month.
What you\’ll be doing:
You will be working with the highly creative, data driven and talented individuals across the Jagex Analytics, Marketing, & Games teams to drive forward reporting.
- Lead a small team of analysts who deliver insights that guide decisions on subscriptions, sales and pricing.
- Drive deep, impactful learnings by working across data, proposition design and research to deliver a story driven direction based in data.
- Develop best practice and transparent ways of working that support player value programs.
- Manage stakeholders across the business, developing analysis and delivering insights to support their commercial decisions.
- Grow relationships across the studio to promote a data-driven partnership
- Partner with data engineering to manage data requirements such as schema requirements and data formats to support high-quality deliverables
What we\’re looking for:
Essential Requirements
- 5+ years’ experience in commercial analytics in a B2C company
- Previous experience leading analysts while also delivering high quality insights
- Strong communicator and excellent data storyteller
- Ability to manage stakeholders across all levels of the business
- Successful at driving and delivering change in a meaningful way
- Bachelor’s degree in a quantitative discipline such as Data Science, Statistics, Computer Science, Economics, or equivalent experience
- Advanced skill in SQL
- Familiarity with modern data architectures (AWS, Snowflake, OLAP)
- Experience using modern data visualization tools e.g Tableau, PowerBI etc.
- Superior attention to detail, natural curiosity, and ability to problem-solve creatively
Desirable Requirements
- Previous experience in a subscriptions business
- Familiarity with statistical languages (e.g. Python r R) and IDEs like Jupyter Notebook or PyCharm
- Experience with quantitative techniques including regression, classification, and clustering
What we offer:
When you join Jagex you can look forward to a generous Perks & Benefits package including:
- Private Healthcare, including Dental Plan.
- Minimum 6% Pension contributions.
- Employee Assistance Programme & onsite Counselling.
- Life Insurance.
- Discretionary annual performance bonus.
- Enhanced family leave policies from day 1.
- Flexible working hours.
- 25 days annual leave + Bank holidays & the option to buy/sell holidays + so much more!
About Jagex:
Jagex is a leader in developing and publishing deep, engaging online games that connect millions of players worldwide. Best known for the RuneScape franchise, which includes two of the world’s longest running and most successful MMORPGs, in Old School Runescape and Runescape, and the open-world survival crafting game, Runescape: Dragonwilds; we have proven success in delivering immersive Forever Games and fostering strong player communities.
We strive to foster an inclusive workplace built on trust, autonomy, and a shared passion for creating forever games.
Our values guide everything we do: We Embrace Fellowship by collaborating and sharing openly. We Hone our Craft by always learning and improving; we Honour our Vows by being honest and transparent; we are our Customers’ Heroes by striving to understand our team & player needs, and we Seize The Day by making the most of every opportunity.
With over two decades of experience, and over 400 people in our team, we continue to innovate in live game development, leveraging data-driven insights, and a commitment to player-first game design. We have a diverse and talented team where creativity, collaboration, and community-driven game development drives everything we do.
As part of Jagex, you’ll have the opportunity to work on a globally successful franchise, contribute to exciting new projects, and be part of a company that hugely values both our employees and our players.
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Lead Commercial Analyst employer: Jagex
Contact Detail:
Jagex Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead Commercial Analyst
✨Tip Number 1
Familiarise yourself with the latest trends in commercial analytics, especially in B2C environments. Understanding how data drives decisions in similar companies can give you a competitive edge during discussions.
✨Tip Number 2
Network with professionals in the gaming and analytics sectors. Attend industry events or webinars to connect with potential colleagues and learn about their experiences, which can provide valuable insights for your application.
✨Tip Number 3
Brush up on your SQL and data visualisation skills, particularly with tools like Tableau or PowerBI. Being able to demonstrate your technical prowess in these areas can set you apart from other candidates.
✨Tip Number 4
Prepare to discuss your leadership style and how you've successfully managed teams in the past. Highlighting specific examples of how you've driven change and delivered insights will resonate well with the hiring team.
We think you need these skills to ace Lead Commercial Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in commercial analytics, especially in a B2C context. Emphasise your leadership skills and any specific projects where you delivered impactful insights.
Craft a Compelling Cover Letter: In your cover letter, explain why you're passionate about the role and how your background aligns with the responsibilities of leading a team of analysts. Use specific examples to demonstrate your ability to drive change and deliver insights.
Showcase Technical Skills: Clearly outline your technical skills, particularly in SQL and data visualisation tools like Tableau or PowerBI. Mention any familiarity with statistical languages and modern data architectures, as these are crucial for the role.
Highlight Communication Abilities: Since strong communication is essential for this position, provide examples of how you've successfully managed stakeholders and communicated complex data insights in an understandable way. This will show your capability as a data storyteller.
How to prepare for a job interview at Jagex
✨Showcase Your Leadership Skills
As a Lead Commercial Analyst, you'll be managing a team. Be prepared to discuss your previous leadership experiences, how you motivate your team, and the strategies you use to ensure high-quality insights are delivered.
✨Demonstrate Your Analytical Expertise
Highlight your experience with SQL and data visualisation tools like Tableau or PowerBI. Be ready to provide examples of how you've used data to drive commercial decisions in past roles.
✨Communicate Effectively
Strong communication is key for this role. Practice explaining complex data insights in a simple, engaging way. Think about how you can tell a compelling story with data that resonates with stakeholders at all levels.
✨Understand the Business Context
Familiarise yourself with Jagex's products and the gaming industry. Be prepared to discuss how your analytical skills can directly impact their subscription models and sales strategies, showing that you understand their business needs.
