Jagex in Cambridge is seeking a Technical SME within Player Support to own the technical delivery of live games across cloud and on‑premise infrastructure, ensuring stable experiences for millions of players. You will work across teams to resolve complex issues under pressure, acting as the Voice of the Player.
You’ll identify projects to improve player experience, drive them to completion, and mentor first-line agents.
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Live Ops Technical SME — Player Support in Cambridge employer: Jagex
At Jagex, we pride ourselves on being an exceptional employer, offering a vibrant work culture that champions creativity and collaboration in the heart of Cambridge. Our commitment to employee growth is evident through mentorship opportunities and a generous benefits package, including private healthcare, flexible working hours, and enhanced family leave policies. Join us in shaping the future of online worlds while enjoying a supportive environment that values your contributions and well-being.
